Acora is on a mission to continuously improve its customer service. This includes amalgamating and centralising its telephone system for the main reception and service desk. Acora’s success has led to a demand in its services, and with customers as its number one priority the systems and processes Acora uses are constantly refined to ensure efficiency.
Centralising the telephone system will help customers reach the people they need quickly and easily, as the new number provides access to the entire service team. The new telephone numbers are also more cost effective, resulting in lower costs for our customers.
Acora is focussed on driving value through every level of customer service, creating a pioneering approach to outsourced IT services.