Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing.
Welcome to Acora’s first CIO Report! We wanted to understand what the key priorities are for today’s CIOs, how CIOs view the biggest technology concerns of the day, and how organisations are spending their technology budgets.