{"id":10189,"date":"2021-07-26T08:43:19","date_gmt":"2021-07-26T08:43:19","guid":{"rendered":"https:\/\/acora.local\/?page_id=10189"},"modified":"2026-01-28T12:30:03","modified_gmt":"2026-01-28T11:30:03","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/acora.com\/nl\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\r\n

Who we are<\/strong><\/h3>\r\n

We are Acora Limited (\u201cAcora\u201d, \u201cus\u201d, \u201cwe\u201d, \u201cour\u201d). We are a limited company registered in England and Wales under registration number 02348923, and we have our registered office at Acora House, Albert Drive, Burgess Hill, West Sussex, RH15 9TN. We are registered with the UK supervisory authority, Information Commission (\u201cIC\u201d), in relation to our processing of Personal Data under registration reference Z5901752.<\/p>\r\n

What we do<\/strong><\/h3>\r\n

We are in the business of delivering integrated technology services \u2014 including managed IT, cybersecurity, data and AI, cloud, and application services \u2014 to help organisations accelerate performance in the AI era. We and our affiliates, subsidiaries and related entities are committed to protecting the privacy and security of the Personal Data we process about you.<\/p>\r\n

Controller<\/strong><\/h3>\r\n

Unless we notify you otherwise, we are the controller of the Personal Data we process about you. This means that we decide what Personal Data to collect and how to process it.<\/p>\r\n

Purpose of this privacy notice<\/h3>\r\n

The purpose of this privacy notice is to explain what Personal Data we collect about you and how we process it. This privacy notice also explains your rights, so please read it carefully. If you have any questions or you wish to make a complaint, you can contact us using the information provided below under the \u2018How to contact us\u2019 section.<\/p>\r\n

Who this privacy notice applies to<\/h3>\r\n

This privacy notice applies to you if:<\/p>\r\n

    \r\n
  1. You visit our website<\/li>\r\n
  2. You purchase goods or services from us<\/li>\r\n
  3. You enquire about our products and\/or services<\/li>\r\n
  4. You opted (including through soft opt-in) to receive promotional communications from us<\/li>\r\n<\/ol>\r\n

    What Personal Data is<\/h3>\r\n

    \u2018Personal Data\u2019 means any information from which someone can be identified either directly or indirectly. For example, you can be identified by your name or an online identifier.<\/p>\r\n

    Personal Data we collect<\/h3>\r\n

    The type of Personal Data we collect about you will depend on our relationship with you. For the type of Personal Data we collect see the table below in the section entitled \u2018Purposes, lawful bases and retention periods\u2019.<\/p>\r\n

    How we collect your Personal Data<\/h3>\r\n

    We collect most of the Personal Data directly from you in writing, by telephone, by e-mail and by online registrations. \u00a0<\/p>\r\n

    We may also collect your Personal Data from third parties who collect your Personal Data and pass it on to us.<\/p>\r\n

    Purposes, lawful bases and retention periods<\/h3>\r\n

    We will only use your Personal Data when the law allows. Most commonly, we will use your Personal Data in the following circumstances:<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
    \r\n

    Categories of individuals<\/strong><\/p>\r\n

    \u00a0<\/strong><\/p>\r\n<\/td>\r\n

    		\r\n

    Categories of Personal Data<\/strong><\/p>\r\n<\/td>\r\n

    		\r\n

    Purpose of Processing<\/strong><\/p>\r\n<\/td>\r\n

    		\r\n

    Lawful Basis<\/strong><\/p>\r\n<\/td>\r\n

    		\r\n

    Retention Period<\/strong><\/p>\r\n<\/td>\r\n<\/tr>\r\n

    \r\n

     <\/p>\r\n

    Customers (incl. prospective customers)<\/p>\r\n<\/td>\r\n

    		\r\n

    First name and last name. Contact details. Job title. Employer organisation.<\/p>\r\n

     <\/p>\r\n<\/td>\r\n

    		\r\n

    To deliver a contractual service or product to you and your customers,<\/p>\r\n

    and manage our relationship with you; or because you have asked us to do something before entering into a contract (e.g., provide a quote)<\/p>\r\n<\/td>\r\n

    		\r\n

    Contract<\/p>\r\n<\/td>\r\n

    		\r\n

    7 years from purchase order date or end of contract.<\/p>\r\n

    If no contract is entered into, 1 year from last interaction\u00a0\u00a0\u00a0<\/p>\r\n<\/td>\r\n<\/tr>\r\n

    \r\n

    Customers<\/p>\r\n<\/td>\r\n

    		\r\n

    First name and last name. Contact details. Job title. Employer organisation.<\/p>\r\n<\/td>\r\n

    		\r\n

    To obtain your views or comments on the services\/products we provide<\/p>\r\n

    To offer a service or product that<\/p>\r\n

    we think may be of interest to you<\/p>\r\n

    You can opt out at any time<\/p>\r\n<\/td>\r\n

    		\r\n

    Legitimate interests: to improve and promote our services and products<\/p>\r\n<\/td>\r\n

    		\r\n

    7 years from purchase order date or end of contract<\/p>\r\n

     <\/p>\r\n<\/td>\r\n<\/tr>\r\n

    \r\n

     <\/p>\r\n

    Trade Suppliers (incl. prospective suppliers)<\/p>\r\n<\/td>\r\n

    		\r\n

    First name and last name. Contact details. Job title. Employer organisation.<\/p>\r\n

     <\/p>\r\n<\/td>\r\n

    		\r\n

    To deliver a contractual service or product to us, and manage our relationship with you;<\/p>\r\n

    or because we have asked you to do something before entering into a contract (e.g., provide a quote)<\/p>\r\n<\/td>\r\n

    		\r\n

    Contract<\/p>\r\n<\/td>\r\n

    		\r\n

    7 years from purchase order date or end of contract<\/p>\r\n

    If no contract was entered into, 1 year from last interaction\u00a0\u00a0\u00a0<\/p>\r\n<\/td>\r\n<\/tr>\r\n

    \r\n

     <\/p>\r\n

    Professional Advisers (incl. prospective advisers)<\/p>\r\n<\/td>\r\n

    		\r\n

    First name and last name. Contact details. Job title. Employer organisation.<\/p>\r\n<\/td>\r\n

    		\r\n

    To deliver a contractual service or product to us, and manage our relationship with you;<\/p>\r\n

    or because we have asked you to do something before entering into a contract (e.g., provide a quote)<\/p>\r\n<\/td>\r\n

    		\r\n

    Contract<\/p>\r\n<\/td>\r\n

    		\r\n

    7 years from purchase order date or end of contract<\/p>\r\n

    If no contract was entered into, 1 year from last interaction\u00a0\u00a0\u00a0<\/p>\r\n<\/td>\r\n<\/tr>\r\n

    \r\n

     <\/p>\r\n

     <\/p>\r\n

    Contractors (incl. prospective contractors)<\/p>\r\n<\/td>\r\n

    		\r\n

    First name and last name. Contact details. Job title. Employer organisation. Date of birth. Bank account details. VAT number.<\/p>\r\n<\/td>\r\n

    		\r\n

    To deliver a contractual service or product to us, and manage our relationship with you;<\/p>\r\n

    or because we have asked you to do something before entering into a contract (e.g., provide a quote)<\/p>\r\n<\/td>\r\n

    		\r\n

    Contract<\/p>\r\n<\/td>\r\n

    		\r\n

    7 years from purchase order date or end of contract<\/p>\r\n

    If no contract was entered into, 1 year from last interaction\u00a0\u00a0\u00a0<\/p>\r\n<\/td>\r\n<\/tr>\r\n

    \r\n

     <\/p>\r\n

     <\/p>\r\n

    Consultants (incl. prospective consultants)<\/p>\r\n<\/td>\r\n

    		\r\n

    First name and last name. Contact details. Job title. Employer organisation. Date of birth. Bank account details. VAT number.<\/p>\r\n<\/td>\r\n

    		\r\n

    To deliver a contractual service or product to us, and manage our relationship with you;<\/p>\r\n

    or because we have asked you to do something before entering into a contract (e.g., provide a quote)<\/p>\r\n<\/td>\r\n

    		\r\n

    Contract<\/p>\r\n<\/td>\r\n

    		\r\n

    7 years from purchase order date or end of contract<\/p>\r\n

    If no contract was entered into, 1 year from last interaction\u00a0\u00a0\u00a0<\/p>\r\n<\/td>\r\n<\/tr>\r\n

    \r\n

     <\/p>\r\n

    Investors\/ Shareholders<\/p>\r\n

    (inc. potential investors and shareholders)<\/p>\r\n<\/td>\r\n

    		\r\n

    First name and last name. Contact details. Job title. Employer organisation. Bank account details. Share in investments. Amounts invested. Returns for investments. Tax number. Information relating to financial status. Nationality (including copies of identity documents, such as a passport). Third-party references.<\/p>\r\n

     <\/p>\r\n<\/td>\r\n

    		\r\n

    To fulfil the terms under the agreement, and manage our relationship with you;<\/p>\r\n

    or because we have asked you<\/p>\r\n

    to do something before entering into an agreement<\/p>\r\n

     <\/p>\r\n<\/td>\r\n

    		\r\n

    Contract<\/p>\r\n<\/td>\r\n

    		\r\n

    12 years from expiry of agreement<\/p>\r\n

    If no agreement was entered into, 1 year from last interaction\u00a0\u00a0\u00a0<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n

     <\/p>\r\n

    Where Personal Data is processed because it is necessary for the performance of a contract to which you are a party, we will be unable to provide our services without the required information.<\/p>\r\n

    Sharing your Personal Data<\/h3>\r\n

    There are circumstances where we may wish to disclose or are compelled to disclose your Personal Data to third parties. This will only take place in accordance with the applicable law and for the purposes recorded in our table in the section entitled \u2018Purposes, lawful bases and retention periods\u2019.<\/p>\r\n

    These scenarios include disclosure:<\/p>\r\n