All too often opportunity costs are over looked as businesses focus on the bottom line – especially in what are seen as cost centre such as the Service Desk.

In just 20 questions, diagnose your organisations’s Service Desk and assess its strengths and weaknesses.

You’ll then immediately be able to access a tailored report that ranks its performance across different areas and provides an indication of how your Service Desk overall performance is impacting on your business’ productivity and competitive advantage.