• What is: Outsourcing? Managed IT services? Shared IT services?

    There is still a lot of confusion surrounding the different types of IT support models, mainly because there are so many options and alternatives to in-house IT service desks out there!   We thought we would explain the different types of sourcing solutions available, including near-shoring, co-sourcing and managed sourcing.   IT Sourcing Models Generally, when certain business…

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  • 7 principles of security & privacy for cloud data warehouses

    Almost every day we read of data breaches, the misuse of customer information or some new hacking scandal. In this environment, any company using data extensively (and don’t we all?) must grapple with ever more regulation and acute consumer pressure….

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  • Microsoft is releasing a ‘Wave’ of updates for Dynamics

    Microsoft has released their plans for the 2020 Wave 1 release coming in April, you can see the full plan here. As always, the plan covers the whole Dynamics 365 suite and so includes Customer Engagement, Finance and Operations and…

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  • Colosseum Dental picks Acora to implement Microsoft Business Central

    We’re delighted to announce that Colosseum Dental, one of the UK’s major providers of dentistry with over 70+ local clinics, has chosen Acora to implement its new Microsoft Dynamics solution. Acora were asked to support Colosseum Dental’s existing solution and its users…

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  • Raiders of the lost password

    At Microsoft Ignite this year, a conference for IT support partners, I decided to focus on security. This is a boardroom conversation right now and as I type various news stories exist about major companies who have been breached – and I imagine, a lot more…

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  • A step towards transformation – building your ideal sourcing model

    We have talked before about the need for, the real benefits of and the importance of digital transformation (the profound transformation of business and organisational activities, processes, competencies and models to fully leverage the blend of a mix of digital technologies with…

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  • Can you select a new infrastructure service provider in 90 minutes…?

    A recent publication by Gartner focuses on the challenges global companies face when selecting an infrastructure service provider. They describe them as the following:  Most enterprises’ contracts are based on statements of work that are 3 to 5 years old…

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  • The six types of remote workers and how to support them

    Does your company include people who do their best work at night, after office hours? Or perhaps you’ve engaged the services of a strategist from out of state who needs access to important files anytime, anywhere. For these and other…

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  • The highlights from NAV TechDays event 2019 in Antwerp

    I recently got back from Antwerp, home of this years’ NAV TechDays. It’s a popular NAV and Business Central conference, which takes place over two days and is aimed squarely at technologically minded applications people. There were over 1,450 attendees this…

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