Small to Medium Business

IT Support and Solutions

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One place For All your IT needs

At Acora One, we are passionate about helping your small to medium-sized business make the most of technology, ensuring it’s working efficiently for your business. With our customers at the heart of everything we do, we’re dedicated to delivering top-tier service that truly stands out.

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Our SLAs

Our Commitment to You

We understand that reliable IT support is crucial to keeping your business running smoothly. That’s why our Service Level Agreements (SLAs) are designed to provide you with the assurance of timely, efficient support when you need it most. Our SLAs are a reflection of our commitment to delivering exceptional service, so you can focus on what matters—growing your business with complete confidence. This month we have achieved:

98.8%

Customer Satisfaction

96.4%

SLAs Met

55.2%

First Call Fix

Discover How Our IT Solutions Empower These Businesses

Explore how Acora One’s tailored IT solutions have helped businesses overcome challenges and succeed. From enhanced cybersecurity to seamless wifi surveys, see our services’ real impact on SMEs across the UK.

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Cornwall Insight

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The Cathedral of St John the Baptist

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TaxAssist Accountants

Over the last 3-4 years, an excellent relationship has developed between myself and our Account Manager (Leon Jaffe) and Acora One have become my go to ‘One Stop Shop’ for all our IT and telephony needs, including provision of ALL new hardware.

Recent service enhancements have been a new document scanning solution and Duo MFA to enhance security of our Cloud Hosted Environment, both implemented quickly and efficiently.

Nick Sims
Practice Owner
TaxAssist - Chippenham & Devizes
What it is like to work at Acora One?

Let's hear from our team

“Our Solutions team is a mix of personalities and strengths, united by a shared passion for technology, our customers, and creating a welcoming, collaborative space.

There’s a real buzz at Acora One right now. We’re open to new ideas, we embrace fresh perspectives, and we value every voice.

That togetherness is infectious! Our team wants the business, our customers, and our people to succeed, and that’s a big part of why I see my future here.”

-Sophie Roberts, Account Manager

Meet Our Team

One Team With One Set of Values

Our core values get to the heart of what we’re about as a business:

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Together, we win

Your success comes from clear communication and strong partnerships. By fostering open dialogue and building solid relationships, we ensure your needs are met and promises are delivered. You’re set to achieve your goals with a committed team by your side.

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We do what we say

You can trust that we’ll never walk away from a challenge, make excuses, or avoid responsibility. Your needs are our priority, and we always keep our promises. This strong sense of personal responsibility ensures that you can rely on us to deliver, giving you confidence in every step we take together.
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Be the best you can be

You deserve the best, and we’re committed to delivering it. Every day, we challenge ourselves to raise the bar and find even better ways to meet your needs. By constantly striving for improvement, we ensure that the service you receive is always evolving to exceed your expectations.

What Next?

Transform your business with Acora One: Your all-in-one solution for seamless IT management.

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