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OUR APPROACH

LED BY EXPERIENCE

For too long, the SLA has been the only measure of IT success. But with its process-driven metrics, it often means settling for only the minimum level of performance. And in today’s world, we believe ‘good enough’ isn’t good enough.

At Acora, we put user experience at the heart of what we do. We promise to measure our success through the perception of the people who consume our services. That’s because how people consume and interact with IT, and how they feel about it, has a huge effect on their productivity and wellbeing. We actively and constantly measure the user experience, then use those insights to go beyond our service level agreements – and truly meet your users’ needs.

What we do
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Essence of Acora

OUR SOLUTIONS

LEADING THE WAY

Our solutions are all designed to address the technical, commercial and practical challenges you face every day as an IT leader. Strategic or tactical, business-as-usual or major structural transformation – whatever service and support you need, we’re here to help.

INSIGHTS

THE LATEST FROM THE FRONTLINE

Up-to-date information and insights from our in-house experts, plus our latest technical and practical guidance, white papers and customer stories – whatever IT know-how you’re looking for, you’ll find it all here.

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ABOUT ACORA

THE INDUSTRY CHALLENGERS

We’re offering an alternative vision of what Managed Services could, and should, be. Our manifesto for change reaches far beyond the SLA, and puts users front and centre. As our client, you’ll be part of that pioneering endeavour – with the reassurance of working alongside an established market leader with over 25 years’ experience and expertise.