Managed Services
Get more done, faster, and better with our Experience Led Approach™ to Managed Services and Outsourcing. Working with us will feel like a natural extension to your team, accelerating progress together.
Leading organisations use IT outsourcing to drive their digital transformation agenda.
At Acora, our Managed Services enable you to outsource as much or as little of your IT and Cyber Security provision as you need to. This allows you to focus on the core business activities rather than expending effort and resources in trying to build a world-class IT operation internally.
With cost control, enabling core business functions, and solving capacity issues being the primary drivers to outsource, we’ll enable you to meet the growing demands of your business and accelerate your innovation.
Ranked #1 MSP in Europe on Channel Futures 2022, we are on a mission to provide the best possible experience with a best in class Managed Service Provider. Through our Experience Led Approach™, we are challenging the status quo to allow our customers to be empowered to make better, quicker and easier business decisions, without IT distractions.
Creating and embedding IT operations processes are time consuming. Outsourcing allows you to access mature, well-defined services, ideally aligning with industry standards.
Make your outsourcer accountable. This gives you the space to deliver priority projects and means you can focus internal staff on driving business value without introducing unnecessary risk.
Accepting the new reality under the shadow of Covid-19 means it is extremely difficult to keep talented staff satisfied. Access technical and managerial talent from Acora when needed, rather than recruiting internally.
The ability to scale teams on demand to maintain service levels can be tricky. Outsourcing manages peaks in service real-time and provides a predictable high quality experience.
Arm yourself with all the knowledge and up-to-the-minute news from our team of highly trained IT experts. They have collated all their know-how, useful insights, guides, white papers, and customer stories here in one place.
Read moreIT Outsourcing is a process where a company passes over the internal responsibility of planning any IT to another company. Many companies are adopting outsourcing to a provider to achieve greater organisational effectiveness, flexibility, and strategic innovational functions.
At Acora, we find, select and trains our team based on the support we need to provide our client’s in order to meet their workforce needs. Outsourcing can ease the burden and transfer the risk associated with carrying out specific functions and allows companies to focus on their core competencies.
At Acora, we outsource the below services:
The main benefits to outsourcing your IT are:
Efficient services: The outsourcing process allows you to convert your ideas into products more quickly and of a higher standard. It minimises down time often spent onboarding new employees.
Access to skilled resources: By partnering with an outsourcing company, you gain instant access to a large group of highly skilled resources. As a result, budget is no longer swallowed up by recruiting and training expensive resources for your business.
Reduced costs across infrastructure and technology: Outsourcing your projects can help you to remove infrastructure investment as your partner will take full responsibility of the business processes.
Realigned focus on core areas: With your outsourcing partner taking on those core processes, you and your team can really focus on building your brand and investing in core areas of your business.
The main challenges associated with outsourcing include:
Choosing the right IT partner: Selecting the right outsourcing partner for your business comes first and foremost. The entire selection process from the beginning means that if any phase is flawed, frustration and breach of contract are bound to occur over time.
Legal entanglements: If the legal implications of the outsourcing contract are unclear to both the organisation and the service provider, there will be uncertainties surrounding the outsourcing decision. Many companies overlook legal issues and face outsourcing failures.
A breakdown in communication: Company culture may lead to miscommunication between parties. Often, conversations occur early on and you may think that what you had conveyed was understood, but at a later stage, realise that the output was unlike what you had in mind. Great communication is the key to a successful working relationship when choosing to outsource
Ineffective documentation: A well-drafted requirement document can save you a lot of time and money later down the line. To avoid misunderstanding, you should consider documenting precisely what you have in mind. It is crucial to highlight that if these issues are not addressed beforehand, they can have a substantial negative impact on your business.
Get more done, faster, and better with our Experience Led Approach™ to Managed Services and Outsourcing. Working with us will feel like a natural extension to your team, accelerating progress together.
Invest in and prioritise what matters most. Your people. With an approach entirely focused on experience, you can truly align your users' perceptions of IT and business success to accelerate growth.
We want to ensure you are always prepared for the future. By modernising your Infrastructure and leveraging the right Cloud platforms for your business, you can be in a better position to respond to rapid change.
Always be testing your business resilience with joined up IT and Cyber Security best practice. Detect, protect and respond to cyber security threats now and for the future.
Working with Microsoft Business Applications for over 20 years, we have extensive experience and a proven track record of successfully delivering business outcome focused projects and services.
Wherever you are on your data journey we’re committed to solving your complex data challenges, to achieve your desired business outcomes and build on the right foundations.
Utilising best-of-breed technologies and high calibre security experts, our Managed Security Operations Centre (SOC) provides 24/7 services supporting compliance requirements and long-term cyber resiliency.
Integrating our award-winning Managed SOC, Acora's MDR Service enhances an organisation’s threat detection, analysis, and response capabilities far beyond EDR.
Our team of highly skilled engineers are certified and experienced to integrate, secure, optimise, manage and support any security device from all leading security vendors.
Our Managed Security Information and Event Management (SIEM) service provides multi-layered threat protection, combining managed SIEM expertise and trusted analyst intelligence
Firewalls are the first line of defence from malicious cyber attacks. We provide 24/7 management and monitoring with our comprehensive managed firewall service. Managed. Integrated. Optimised.
At the heart of the Cyber Attack Early Warning System is an advanced decoy and deception system that provides an early warning of cyber security attacks with zero false positives.
Our Experience Led Approach™ focuses on striking the perfect balance between frictionless user experience and best-in-class security, empowering your people to perform at their best.
Based on a speed-of-discovery approach and 3-step triage, our Incident Response service enables us to quickly understand the intentions of any cyber-attacks and to respond accordingly.
Our highly skilled and experienced IT professionals will manage the efficient operation of your IT Infrastructure with security built-in by design. Free up your people to focus on high value activities.
Choose the right Managed Cloud solution built specifically to achieve your business outcomes. Whether the answer is private, public or hybrid, we’ll ensure rapid time to value.
We believe many businesses could put their IT resources to better use, rather than designing and managing hosting services. Our managed hosting does all the work for you, with a wide range of services including co-location or fully managed hosting.
Inconsistent or inadequate service desk delivery has a direct impact on end user satisfaction and productivity. At Acora, we’ve spent many years developing the most efficient, best practice service desk support, to ensure end user satisfaction – even in the face of IT issues.