ESTABLISH AN IT GOVERNANCE PROCESS
DRIVE VALUE FROM THE REPORTING YOUR OUTSOURCER PROVIDES
From the outset, it is important to establish peer duality and IT governance by getting the right people engaged with each other. Being practical about the frequency and length of the governance forums provides a clear charter and mandates the responsibilities of each.
At Acora, we set out mutually beneficial KPIs and establish a deep understanding of what success looks like for all parties involved. Align toolsets where possible and ensure escalations are well defined, documented and embedded in to the processes. Drive value from the reporting your outsourcer provides.
LEAN ON THE EXPERIENCE OF A TRUSTED MSP
At Acora, our methodology is simple. We take our customers through to validate that the components of their specific digital platform are secure, innovative and cost-effective as they are built, deployed and used.
This approach came from our experience of digitally transforming customers and continuously improving our process, governance and best practice.
We can design, build and proactively manage your platform using a governance model which validates each digital component against a core set of design principles.
Our governance methodology is simple
- Cost optimised: Balancing service capabilities with cost, proactively.
- Innovation ready: Delivering business agility using modern digital technologies.
- Secure by design: Continuously evaluated security and compliance posture.