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As 2021 draws to a close, we’re celebrating going into our 15th year of uninterrupted partnership with Pearson – our longest-standing client within our Flexible Support service offering. Pearson is ‘the world’s leading learning company’, and a name familiar to…Read more
“We could do so much better”. From our experience, if this is how you perceive your IT Service Desk, then you are not alone. So, the purpose of this guide is simple: to help you unpack that dissatisfaction; to pinpoint…Read more