Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now
Gated Content The Future of Disruptive Tech GenAI is the game-changer that’s not just knocking on the door—it’s kicking it wide open. As disruptive technologies step in to automate the repetitive, transform industries, redefine workflows, and offer massive advantages for companies that dare to embrace its potential, what does the future hold? Dive in and discover how this disruptive technology is reshaping the landscape of knowledge work. Read now
Gated Content Bringing the IT Experience to Life As we explained in our first guide, there’s a growing awareness in our industry about the importance of the employee experience. Having looked at the ‘why’ of improving your people’s IT experience, this follow-up paper gets into the ‘how’, introducing new technology, metrics, people and thinking to create our Experience 360™ service. Read now
Gated Content Our Group CTO’s 2025 AI Predictions Join Insights Today for Unlimited Content As part of Insights, you will unlock exclusive thought-leadership content delivered by industry-leading AI, Cyber Security and IT Leaders. Name(Required) First Name Last Name Email(Required) Company NameJob TitleJob TitleCEOMember of Cyber Security Management TeamMember... Watch now
Gated Content CIO Report 2023 As CIOs and IT and Security leaders’ roles rapidly become more diverse, evidence from our report expressed that cutting through the noise is a shared challenge for many professionals in the IT and Cyber space. Continuing to build on the priorities and shared challenges of the UK mid-market, explore our yearly report below. Read now
Gated Content Successful M&A IT Integration Most research indicates that only 50% of M&A deals actually result in an increase in overall shareholder value. Having assisted organisations with this challenge over the years, we’ve put together 10 top tips to highlight some of the key areas to consider in order to make any merger or acquisition IT project a success. Read now
Data & AI Financial Institutions & AI Benchmarks Join Insights Today for Unlimited Content As part of Insights, you will unlock exclusive thought-leadership content delivered by industry-leading AI, Cyber Security and IT Leaders. Name(Required) First Name Last Name Email(Required) Company NameJob TitleJob TitleCEOMember of Cyber Security Management TeamMember... Read now
Gated Content A Step Change in IT Experience We believe it is time for radical change. We as an industry, and you as customers, have never seriously questioned the SLA and its role. Until now. Introducing Experience 360™ from Acora – a game-changing new service that sits above your traditional managed IT service and conventional SLAs. Read now