Explore Acora One’s comprehensive IT services, designed to empower SMEs with innovative, tailored solutions.
Our focus is on empowering your team to work efficiently from anywhere, boosting productivity and collaboration through customised IT Solutions.
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Essence of Acora
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At Acora One, we believe our people are at the heart of everything we do. Our commitment to fostering a culture of innovation and growth is what sets us apart and drives us forward. We’re passionate about building a workplace where talent not only thrives but is empowered to reach new heights.
If you’re driven, curious, and ready to make a real impact, a career with us offers endless opportunities to grow, learn, and take on new challenges.
Join a dynamic team that values creativity, collaboration, and continuous development, where each person’s contribution is celebrated and every idea counts. Help us shape the future of IT solutions for SMEs across the UK, and see your efforts directly impact businesses and communities.
Your journey toward a fulfilling and successful career starts here at Acora One – where your potential is limitless.
Location: Norwich
Key Responsibility: You will be responsible for the day-to-day management of customer accounts, developing existing relationships, and spotting new opportunities to ensure profitable growth.
You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee the customer experience throughout the business.
Key Responsibility: You will be primarily focused on new business, generating new logo leads from our target market, meeting and presenting to prospect clients and driving new client wins. This role is essential in promoting the company’s services and delivering exceptional customer experiences, as well as working closely with internal teams to ensure new clients are successfully on boarded.
The role will be instrumental role in prospecting and securing new business opportunities, working alongside our Business Development Manager to nurture client relationships, and generate a robust sales pipeline.
Key Responsibility: You will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each challenge with efficiency and professionalism.
The position entails assisting colleagues within the department across a range of technologies and serving as the escalation point to assume responsibility for and resolving long-standing, more complex issues.
Key Responsibility: The Cleaner plays a key role in supporting a positive and professional atmosphere by ensuring cleanliness standards are consistently met.
This position requires reliability, attention to detail, and the ability to work independently or as part of a team, often outside regular business hours.
You will be responsible for maintaining a clean, hygienic, and safe environment within assigned areas such as offices, restrooms, and communal spaces.
“Working at Acora One has been an enjoyable experience from the outset. My colleagues have always been helpful, supportive, and willing to share their knowledge.
The feeling of being part of a team has allowed me to grow as a support technician and gain confidence in my ability.
There are always new technical challenges to face, so no two days are alike, meaning you must be adaptable to each situation.”
-Maria Patsia, 2nd Line Support Technician
Our core values get to the heart of what we’re about as a business:
Your success comes from clear communication and strong partnerships. By fostering open dialogue and building solid relationships, we ensure your needs are met and promises are delivered. You’re set to achieve your goals with a committed team by your side.
You can trust that we’ll never walk away from a challenge, make excuses, or avoid responsibility. Your needs are our priority, and we always keep our promises. This strong sense of personal responsibility ensures that you can rely on us to deliver, giving you confidence in every step we take together.
You deserve the best, and we’re committed to delivering it. Every day, we challenge ourselves to raise the bar and find even better ways to meet your needs. By constantly striving for improvement, we ensure that the service you receive is always evolving to exceed your expectations.