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Our focus is on empowering your team to work efficiently from anywhere, boosting productivity and collaboration through customised IT Solutions.
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Essence of Acora
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At Acora One, we believe our people are at the heart of everything we do. Our commitment to fostering a culture of innovation and growth is what sets us apart and drives us forward. We’re passionate about building a workplace where talent not only thrives but is empowered to reach new heights.
If you’re driven, curious, and ready to make a real impact, a career with us offers endless opportunities to grow, learn, and take on new challenges.
Join a dynamic team that values creativity, collaboration, and continuous development, where each person’s contribution is celebrated and every idea counts. Help us shape the future of IT solutions for SMEs across the UK, and see your efforts directly impact businesses and communities.
Your journey toward a fulfilling and successful career starts here at Acora One – where your potential is limitless.
Location: Norwich
Key Responsibility: Your primary responsibility is to ensure the successful implementation and execution of professional services to our clients. You and your team will work closely with clients across various industries to understand their goals, tailor solutions, and ensure successful project outcomes.
Internally, you’ll support pre-sales efforts, enable customer success, and continuously improve service offerings.
Key Responsibility: You will be primarily focused on new business, generating new logo leads from our target market, meeting and presenting to prospect clients and driving new client wins. This role is essential in promoting the company’s services and delivering exceptional customer experiences, as well as working closely with internal teams to ensure new clients are successfully on boarded.
Location: Solihull
Key Responsibility: As Service Desk Analyst you will be part of the Acora Group Service Operations team, playing a key role in the delivery of high-quality technical support for the business and the customer. You will be responsible for providing technical assistance, troubleshooting, and support to end-users, with a specific emphasis on Windows OS and Microsoft applications.
Key Responsibility: You will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Whether over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each challenge efficiently and professionally. The position entails assisting colleagues within the department across various technologies and serving as the escalation point to assume responsibility for and resolve long-standing, more complex issues.
Key Responsibility: You will provide support to our customers, working across an array of different technologies and setups. Whether over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case efficiently and professionally, showcasing your excellent customer service skills.
At Acora One, we’re committed to building a workplace where talent thrives. The tech industry has long been male-dominated, but we’re proud to be changing that narrative by championing women in IT and creating an environment where everyone has the opportunity to succeed.
From our Installation Engineers to Solutions Team, the incredible women at Acora One are helping to shape the future of technology. But don’t just take our word for it—hear from them directly!
Initially one of only five women at the business, over the past three years, our teams in every department have expanded. It’s incredibly gratifying to see each of us not only holding our own but also gaining respect and achieving success in our respective fields.
The women here continue to inspire me, reminding me of the endless opportunities in the tech world to learn, grow, and make a significant impact.
I’m particularly inspired by the increasing presence of like-minded women in tech, who are contributing to an industry that has historically been male-dominated.
“Women belong in tech. Not because we are better, but because we are equal.”
There is always something new to learn within IT, particularly as it is a fast-paced industry, and I enjoy the challenge this brings to my role. It is never too late to start a career in IT and it is worthwhile pursuing!
Working in a male-dominated field comes with its own challenges, but building a strong support system and being the change you want to see can make you feel empowered and proud of what you do in an industry traditionally against you.
For women considering a career in tech, my advice is to embrace learning, be resilient, and take every opportunity to grow. The industry thrives on fresh perspectives, and there’s space for everyone to make an impact.
Our core values get to the heart of what we’re about as a business:
Your success comes from clear communication and strong partnerships. By fostering open dialogue and building solid relationships, we ensure your needs are met and promises are delivered. You’re set to achieve your goals with a committed team by your side.
You can trust that we’ll never walk away from a challenge, make excuses, or avoid responsibility. Your needs are our priority, and we always keep our promises. This strong sense of personal responsibility ensures that you can rely on us to deliver, giving you confidence in every step we take together.
You deserve the best, and we’re committed to delivering it. Every day, we challenge ourselves to raise the bar and find even better ways to meet your needs. By constantly striving for improvement, we ensure that the service you receive is always evolving to exceed your expectations.