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Home Our Services Cloud Telephony
Cloud telephony revolutionises how businesses communicate by harnessing the power of the cloud to manage and deliver voice services. Say goodbye to outdated phone systems and hello to a flexible, cost-effective solution that grows with your business.
Using VoIP (Voice over IP) technology and a dedicated virtual telephone system, cloud telephony seamlessly handles all your internal and external calls, offering various advanced features designed to meet your every communication need.
Learn more about how partnering with Acora One can help transform your business.
This kind of communication technology is an essential solution for modern businesses that value flexibility, reliability, and ease of use. By moving your phone system to the cloud, you eliminate the hassle of managing hardware on-site and benefit from a more streamlined, cost-effective communication setup.
This not only frees you from the burden of maintaining physical systems but also enables your team to work remotely with ease—whether they’re on a phone, tablet, or laptop, they can answer calls from anywhere, ensuring seamless connectivity.
Unlike traditional on-premises systems, cloud telephony does not connect directly to your business line, offering superior redundancy and keeping your operations running smoothly even in the event of disruptions.
With cloud telephony, you gain a reliable, always-on communication system that keeps your team connected and your business thriving.
When considering cloud telephony for your business, it’s crucial to think about what features will best support your operations. Start by evaluating your call plans—how many simultaneous calls do you need to handle, and does your business require international calling or just UK coverage?
Consider whether physical handsets or softphone options are better suited to your team’s needs. Integration is another key factor: ensure your telephony system can connect seamlessly with other applications, especially your CRM, to provide real-time insights and caller information.
These considerations will help you choose a cloud telephony solution that enhances your business’s communication capabilities and supports your growth.
At Acora, we understand that every business has unique communication needs, which is why we offer two robust communication solutions designed to keep your team connected, whether in the office or working remotely.
Our offerings—Microsoft Teams and 3CX—are tailored to meet the diverse needs of SMEs, from straightforward setups to more complex communication environments.
Both solutions are crafted to streamline your operations, enhance collaboration, and ensure your business stays ahead in today’s fast-paced digital world
SIMPLE AND SEAMLESS
For businesses seeking an all-in-one communication platform, Microsoft Teams within the Microsoft 365 ecosystem is the perfect choice.
This solution is ideal for companies with straightforward needs, offering a unified platform where all communications—calls, video meetings, and chats—are managed in one place.
ADVANCED AND VERSATILE
For businesses with more complex communication needs, 3CX offers a highly versatile and customisable solution.
This platform is perfect for companies that require sophisticated call routing, potential CRM integrations, and advanced features like chat and online meeting spaces.
It converts voice signals into data packets and transmits them over the internet. Users can manage their phone systems through an online dashboard, making it easy to add features and users.
Acora One offers support for migration, which typically involves setting up new accounts and configuring your existing numbers to work with the cloud system.
Cost-effective: Lower upfront costs and subscription-based pricing.
Scalability: Easily add or remove users as needed.
Flexibility: Accessible from anywhere with an internet connection.
Advanced features: Includes call recording, analytics, and integration with other business tools.
With Acora One, you’re not just investing in cyber security—you’re investing in the future of your business.