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Host IT Web Continual Care

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Continual Care

At Acora One, we understand how important it is for SMEs to keep their websites secure, up-to-date, and performing at their best. That’s why we offer Continual Care – a comprehensive range of services tailored to your website’s needs, whether you’re using WordPress or Umbraco. Our three tiers of care are designed to handle essential updates, maintenance, and security, giving you peace of mind and allowing you to focus on running your business.

From basic security patches and CMS updates in our First Tier, to more comprehensive support, including software edits and bespoke services in our Second and Third Tiers, we’ve got the technical details covered. Keep your website safe, secure, and ready for growth with Acora One’s Continual Care packages.

OUR CONTINUAL CARE OFFERINGS

1ST TIER

First Tier Continual Care takes care of your website’s security and maintenance, covering both hosting and CMS patching for WordPress or Umbraco sites. With this package, we handle all essential security updates and maintenance, including some updates for PHP, .NET, and .NET Runtime.

This ensures your platform is always protected with the latest security patches, keeping your website safe from potential threats. By letting us take care of these critical updates, you can focus on what matters most—running your business, while we safeguard your website from malicious attacks.

2ND TIER

Second Tier Continual Care offers comprehensive website hosting and CMS patching for WordPress or Umbraco sites, along with a limited amount of software support or minor content edits.

As part of this package, we’ll handle essential security updates and core maintenance, including regular updates for PHP, .NET,
and .NET Runtime.

These updates are crucial to keeping your platform secure, ensuring your website is always protected with the latest security patches to guard
against potential threats.

3RD TIER

Third Tier Continual Care offers robust CMS patching for WordPress or Umbraco sites hosted on a dedicated or independent server.

Along with essential maintenance and security tasks, including updates for PHP, .NET, and .NET Runtime, this package also includes bespoke services tailored to your business needs. Plus, you’ll receive a fixed amount of additional labour each month.

With Third Tier Continual Care, your website remains secure, up-to-date, and fully supported, giving you peace of mind while we handle the technical details.

Host IT Web Continual Care
Helpful FAQs

Host IT Web Continual Care FAQS

The Second Tier Continual Care package offers everything included in the First Tier, with the added benefit of a limited amount of software support and minor content edits. This package provides more comprehensive support, ensuring that your website remains updated, secure, and fine-tuned, while also giving you some flexibility for content changes and software adjustments.

Our Third Tier Continual Care package is designed for businesses that require even more bespoke services. It includes everything in the First and Second Tiers, plus additional labour each month for tailored services. This is ideal if your website is hosted on a dedicated or independent server and you need ongoing, advanced support to maintain optimal performance and security.

Acora One’s Continual Care packages are designed to take the burden of website maintenance, security, and updates off your hands. With three flexible tiers, we offer the right level of support for your business, ensuring your website is always protected and performing at its best. By partnering with us, you can focus on growing your business, while we take care of your website’s technical health.

In addition to our Host IT Continual Care packages, we also offer basic web hosting offerings: Host IT Web and Host IT Web Plus, designed to meet the diverse needs of SMEs across the UK.

We further offer Cloud Hosting services, ranging from Private to Public Cloud services.

What Next?

With Acora One, you’re not just investing in a hosting solution—you’re investing in the future of your business.

Contact Our Team