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OUR APPROACH

LED BY EXPERIENCE

For too long, the SLA has been the only measure of IT success. But with its process-driven metrics, it often means settling for only the minimum level of performance. And in today’s world, we believe ‘good enough’ isn’t good enough.

At Acora, we put user experience at the heart of what we do. We promise to measure our success through the perception of the people who consume our services. That’s because how people consume and interact with IT, and how they feel about it, has a huge effect on their productivity and wellbeing. We actively and constantly measure the user experience, then use those insights to go beyond our service level agreements – and truly meet your users’ needs.

What we do
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Essence of Acora

essence of acora
INSIGHTS

THE LATEST FROM THE FRONTLINE

Up-to-date information and insights from our in-house experts, plus our latest technical and practical guidance, white papers and customer stories – whatever IT know-how you’re looking for, you’ll find it all here.

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ABOUT ACORA

THE INDUSTRY CHALLENGERS

We’re offering an alternative vision of what Managed Services could, and should, be. Our manifesto for change reaches far beyond the SLA, and puts users front and centre. As our client, you’ll be part of that pioneering endeavour – with the reassurance of working alongside an established market leader with over 25 years’ experience and expertise.

  • our history

    OUR STORY

    A bit about us, where we’ve come from – and where we’re going next

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  • our approach

    OUR APPROACH

    Find out how we’re changing our industry by putting the user experience first

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  • our people

    OUR PEOPLE

    Meet some of the amazing people you could be working with as an Acora client

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  • Join us

    JOIN US

    Acora is a fantastic company that’s going places – and you could be part of it

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