Flexible Support for the Education Industry

FLEXIBLE SUPPORT FOR THE EDUCATION SECTOR

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Combat the never-ending resource challenge

Preparing for the onboarding chaos

With student onboarding looming, you are guaranteed to expect an increased number of enquiries. Through our valued customer relationships, we have seen this rise between 25 and 30%. In the lead up to the madness, IT is often an afterthought.

Behind the scenes, busy periods result in additional calls, emails, and overall pressure on all operational functions within the business. It has a domino effect. Can you relate?

You wouldn’t go to battle without a shield, so why would you battle the surge without the right resources.

Control the surge

Increased pressure on your business and employees results in added stress on your IT function.
Seamless IT operations are critical for the day to day running of your business.
Without a fit for purpose IT team, your business could see a reduction in productivity and overall decrease in student and family satisfaction.

Ultimate Assurance and capacity

Trusted Flexible Support Services

Acora has a dedicated capability which supports businesses that have specific busy periods, and only require short-term outsourced services. Our Flexible Support Service caters for all requirements, whether you need additional remote or on-site support, we have you covered.

Stay ahead

Still retaining the operational control of how your IT team runs, avoid the last minute rush of hiring staff and reshuffling resources. Utilise reliable partners to support your operational needs.
Be prepared

You know when the surge is coming. Acora manages the people logistics and robust IT model, reducing the additional pressure expected over the summer period.
Customer Success

Avoid exposing the cracks. Avoid unhappy students. Avoid missing out on revenue. A seamless service means happy customers and a happy IT team – win win!
Repeat Outsource

Once you see the benefits from removing heavy workload burdens, outsourcing our short term services will become repeatable. This is a cost effective way of managing high demand.