Gated Content Introducing our new Group CTO Meet our new Group CTO, Richard Conway! In this video, Richard shares his vision for the future, insights on leadership, and his plans to drive innovation across Acora and our customer base. Join our Insights platform today to watch the... Watch now
Gated Content Deploying The User Experience In our previous guides, we’ve set out the background to creating a step change in your people’s IT experience. This third and final guide offers a glimpse into what living and working with h Experience 360™ looks like in practice, what differences you can expect to see from day one, and where the experience journey can take you over time. Read now
Gated Content What Is In Our Chief AI Officer’s Toolkit Since OpenAI launched ChatGPT in 2022, a wave of AI startups has emerged, each offering tools that promise to simplify processes and boost productivity. But how effective is Generative AI really in the workplace? Our Chief AI Officer highlights the top tools that make a real difference in daily work, while also pointing out which ones are simply riding the AI trend without adding much value. Read now
Gated Content A Step Change in IT Experience We believe it is time for radical change. We as an industry, and you as customers, have never seriously questioned the SLA and its role. Until now. Introducing Experience 360™ from Acora – a game-changing new service that sits above your traditional managed IT service and conventional SLAs. Read now
CIO Report 2022 Building on the success of the 2021 survey, we reached out to CIOs and other IT leaders in organisations across the UK to get a sense of the challenges they’re facing such as hybrid working, and how they see things developing over the coming months. Read now
Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now
Gated Content Risk vs. Threat: A Strategic Approach The extent to which we understand ourselves—and, more importantly, our adversaries—has become increasingly critical, as cyber threats are no longer a matter of ‘if’ but ‘when.’ This discourse ventures into the realm of cyber security, focusing on the tangible and... Read now
Predictions CISO-nary Visions for 2025 & Beyond As we reach the end of 2024 and look ahead, we’ve come to that magical time of year when the internet lights up with everyone suddenly becoming a Nostradamus of cyber, throwing out predictions left, right and centre. This year,... Read now