Gated Content Deploying The User Experience In our previous guides, we’ve set out the background to creating a step change in your people’s IT experience. This third and final guide offers a glimpse into what living and working with h Experience 360™ looks like in practice, what differences you can expect to see from day one, and where the experience journey can take you over time. Read now
Managed Cloud Services: An Expert Guide 77% of businesses in the UK are investing in advanced technologies like the cloud and AI – cloud vendors are rapidly integrating more AI services, including cloud-based AI chatbots. In our Managed Cloud Guide, we unpack what solutions are out there and how to assess what your organisation needs for immediate and future needs. Read now
Aligning Security with Business Objectives Acora's Head of Enterprise Security, Simon Crumplin and Head of Cyber Services, James Fernley, recently sat down with Citreno's Founder & CEO, Svetla Yankova, to explore what it really takes to build and manage a modern-day SOC. Listen now
Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now
Harnessing Data & AI Data is transforming the way businesses operate, offering new avenues for growth. And the integration of data engineering and AI has become not just a competitive edge but a necessity. In this guide, we explore four customer projects where we’ve applied our expertise to drive innovation and deliver tangible business value. Read now
Ultimate Guide to SLA’s & XLA’s An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design. Read now
Gated Content 10 top tips for successful M&A IT Integration Most research indicates that only 50% of M&A deals actually result in an increase in overall shareholder value. Having assisted organisations with this challenge over the years, we’ve put together 10 top tips to highlight some of the key areas to consider in order to make any merger or acquisition IT project a success. Read now
Exploring the Architecture of a Cloud Desktop Solution Migrating to a virtual desktop infrastructure (VDI), is the future. Removing the in-house or data centre-managed environment unlocks unlimited potential targeting the end user, removing geographical barriers using providers like Microsoft Cloud and the associated Microsoft Azure. Below, we’ll give... Read now