CIO Report 2022 Building on the success of the 2021 survey, we reached out to CIOs and other IT leaders in organisations across the UK to get a sense of the challenges they’re facing such as hybrid working, and how they see things developing over the coming months. Read now
Gated Content Bringing the IT Experience to Life As we explained in our first guide, there’s a growing awareness in our industry about the importance of the employee experience. Having looked at the ‘why’ of improving your people’s IT experience, this follow-up paper gets into the ‘how’, introducing new technology, metrics, people and thinking to create our Experience 360™ service. Read now
Managed SOC Expert Guide 70% of medium-sized businesses reported breaches or attempted cyber-attacks within the last 12 months. In the UK, the total annual cost of cybercrimes for businesses is £21 million. You can’t hide from those numbers, so how can a best-of-breed Managed SOC play a part in reducing them? Read now
Dora Compliance Checklist Prepare for DORA compliance! The enforcement date for DORA regulation is fast approaching – January 17, 2025. Financial institutions across the EU must be prepared for the upcoming changes, using tools like a DORA compliance checklist, as the act seeks to improve the digital resilience of financial entities against cyber threats. Read now
Gated Content Data Insights eBook Implementing applications can be daunting, but it doesn’t have to be. Working with trusted partners to plan, deliver and maintain business solutions is the practical way forward. Evolve your decision making by using data intelligence. Read now
Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now
Managed Cloud Services: An Expert Guide 77% of businesses in the UK are investing in advanced technologies like the cloud and AI – cloud vendors are rapidly integrating more AI services, including cloud-based AI chatbots. In our Managed Cloud Guide, we unpack what solutions are out there and how to assess what your organisation needs for immediate and future needs. Read now
Creating a Step Change in IT Experience We believe it is time for radical change. We as an industry, and you as customers, have never seriously questioned the SLA and its role. Until now. Introducing Experience 360™ from Acora – a game-changing new service that sits above your traditional managed IT service and conventional SLAs. Explore Resource