Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now
CIO Report 2020 Welcome to Acora’s first CIO Report! We wanted to understand what the key priorities are for today’s CIOs, how CIOs view the biggest technology concerns of the day, and how organisations are spending their technology budgets. Read now
Gated Content Risk vs. Threat: A Strategic Approach Join Insights Today for Unlimited Content As part of Insights, you will unlock exclusive thought-leadership content delivered by industry-leading AI, Cyber Security and IT Leaders. Name(Required) First Name Last Name Email(Required) Company Name Job Title Job TitleCEOMember of Cyber Security... Read now
CIO Report 2021 Building on the success of 2020’s inaugural survey and Covid-19 naturally shaping both our survey questions and the results, we’ve attempted to look beyond the pandemic at the longer-term changes that will affect the CIO role in the future. Read now
Gated Content A Step Change in IT Experience We believe it is time for radical change. We as an industry, and you as customers, have never seriously questioned the SLA and its role. Until now. Introducing Experience 360™ from Acora – a game-changing new service that sits above your traditional managed IT service and conventional SLAs. Read now
Gated Content Introducing our new Group CTO Join Insights Today for Unlimited Content As part of Insights, you will unlock exclusive thought-leadership content delivered by industry-leading AI, Cyber Security and IT Leaders. Name(Required) First Name Last Name Email(Required) Company NameJob TitleJob TitleCEOMember of Cyber Security Management TeamMember... Watch now
Gated Content The Ultimate Guide to SLA’s & XLA’s An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design. Read now
Gated Content A Guide to Right-Sized Cyber Security All too often, we see CISOs taking a ‘product-centric’ approach to cyber security. By that we mean identifying a need, then simply buying the most expensive, best-in-class solution – often precisely because it’s the latest-and-greatest. Except that’s not true. There is no one solution that suits everyone. Instead, we want to introduce and encourage a risk based, right-sizing approach to cyber security. Read now