CIO Report 2022 Building on the success of the 2021 survey, we reached out to CIOs and other IT leaders in organisations across the UK to get a sense of the challenges they’re facing such as hybrid working, and how they see things developing over the coming months. Read now
Gated Content The Ultimate Guide to SLA’s & XLA’s An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design. Read now
Gated Content Deploying The User Experience In our previous guides, we’ve set out the background to creating a step change in your people’s IT experience. This third and final guide offers a glimpse into what living and working with h Experience 360™ looks like in practice, what differences you can expect to see from day one, and where the experience journey can take you over time. Read now
Data & AI How To Measure The Business Impact Of AI Services With competition ramping up and businesses always thinking about what’s next, nothing seems to move quickly enough. There is always a pressing urgency to get things done and meet ever-more ambitious targets. Integrating AI into processes can be daunting, but... Read now
Data & AI Evolving Roles in the Age of AI In this thought-provoking discussion, Darshna, Elastacloud’s Chief AI Officer, sits down with Sandy, Chief Innovation Officer at Elastacloud, to explore how evolving roles in the Age of AI are redefining the C-suite. As titles like Chief AI Officer gain traction,... Watch now
Gated Content What Is In Our Chief AI Officer’s Toolkit Since OpenAI launched ChatGPT in 2022, a wave of AI startups has emerged, each offering tools that promise to simplify processes and boost productivity. But how effective is Generative AI really in the workplace? Our Chief AI Officer highlights the top tools that make a real difference in daily work, while also pointing out which ones are simply riding the AI trend without adding much value. Read now
Cyber Security Cyber Security & Objectives Alignment Acora's Head of Enterprise Security, Simon Crumplin and Head of Cyber Services, James Fernley, recently sat down with Citreno's Founder & CEO, Svetla Yankova, to explore what it really takes to build and manage a modern-day SOC. Listen now
Data & AI Rethinking IT Strategy In The Age Of GenAI Reframing IT Strategy With AI With the acceleration of Generative AI (GenAI) capabilities and raising customer expectations to a new high, businesses are required to reshape their IT strategies and operational frameworks like never before. This change isn’t just a... Read now