Providing consistent levels of support to your end users can be challenging. Sometimes extended recruitment processes can lead to temporary gaps in staffing, and you need interim access to a variety of skills.
By using Acora to extend your in-house operations, you can deploy our trusted staff on your site and under your management. You can even add out-of-hours staff to deliver 24-7 support for your business.
Our staff augmentation gives flexible, on-demand access to first- and second-line support for peaks in demand, absence cover, skills gaps or service desk backfill. All of Acora’s staff are screened, interviewed and initially managed by our team. You gain instant access to supplementary IT resources and skills when needed, as an alternative to contractors.
Extend your existing team by using Acora for out-of-hours support or to provide a full 24-7 service to end users from our service centres. This ensures your high-value users will always be supported – day, night, weekends and even bank holidays.
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