From the outset, it is important to establish peer duality by getting the right people engaged with each other. Being practical about the frequency and length of the governance forums provides a clear charter and mandates the responsibilities of each.
At Acora, we set out mutually beneficial KPIs and establish a deep understanding of what success looks like for all parties involved. Align toolsets where possible and ensure escalations are well defined, documented and embedded in to the processes. Drive value fro the reporting your outsourcer provides.
At Acora, our methodology is simple. We take our customers through to validate that the components of their specific digital platform are secure, innovative and cost-effective as they are built, deployed and used.
This approach came from our experience of digitally transforming customers and continuously improving our process, governance and best practice.
We can design, build and proactively manage your platform using a governance model which validates each digital component against a core set of design principles.
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