Based on customer and prospect feedback, Acora has decided to add another Microsoft product to its portfolio. Microsoft Dynamics CRM can help reduce costs and increase profitability by organising and automating business processes that nurture customer relationships and satisfaction across all interactions—marketing, sales, and customer service. CRM solutions are known to deliver return on investment (ROI) through marketing automation, customer service, and sales force automation.
The application team at Acora has over 30 years’ experience in implementing Microsoft solutions for SMEs, and the product joins Acora’s growing list of capabilities, including:
- Microsoft Dynamics NAV
- And more…
The integration capabilities between Microsoft Dynamics NAV and Microsoft Dynamics CRM will provide Acora’s customers with the ability to automate and streamline business processes, from enquiry to delivery to invoicing. Driving efficiencies into even more areas of their businesses, and providing a step into the digital transformation and IoT (internet of things) trends within their industries.
“The data management functionality, reporting and automation capabilities of both NAV and CRM, coupled with their ability to integrate with each other and additional Microsoft products, creates a powerful set of applications to manage a business. We feel that adding this product to our portfolio will provide our customers with the opportunity to storm ahead of their competition and drive significant efficiencies into their businesses.”Stuart Allen, Solutions Architect at Acora