Gated Content A Step Change in IT Experience We believe it is time for radical change. We as an industry, and you as customers, have never seriously questioned the SLA and its role. Until now. Introducing Experience 360™ from Acora – a game-changing new service that sits above your traditional managed IT service and conventional SLAs. Read now
Gated Content The Ultimate Guide to SLA’s & XLA’s An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design. Read now
Cyber Security Cyber Security & Objectives Alignment Acora's Head of Enterprise Security, Simon Crumplin and Head of Cyber Services, James Fernley, recently sat down with Citreno's Founder & CEO, Svetla Yankova, to explore what it really takes to build and manage a modern-day SOC. Listen now
CIO Report 2022 Building on the success of the 2021 survey, we reached out to CIOs and other IT leaders in organisations across the UK to get a sense of the challenges they’re facing such as hybrid working, and how they see things developing over the coming months. Read now
Gated Content The Future of Disruptive Tech GenAI is the game-changer that’s not just knocking on the door—it’s kicking it wide open. As disruptive technologies step in to automate the repetitive, transform industries, redefine workflows, and offer massive advantages for companies that dare to embrace its potential, what does the future hold? Dive in and discover how this disruptive technology is reshaping the landscape of knowledge work. Read now
Gated Content What Is In Our Chief AI Officer’s Toolkit Since OpenAI launched ChatGPT in 2022, a wave of AI startups has emerged, each offering tools that promise to simplify processes and boost productivity. But how effective is Generative AI really in the workplace? Our Chief AI Officer highlights the top tools that make a real difference in daily work, while also pointing out which ones are simply riding the AI trend without adding much value. Read now
Data & AI Evolving Roles in the Age of AI In this thought-provoking discussion, Darshna, Elastacloud’s Chief AI Officer, sits down with Sandy, Chief Innovation Officer at Elastacloud, to explore how evolving roles in the Age of AI are redefining the C-suite. As titles like Chief AI Officer gain traction,... Watch now
Data & AI How To Measure The Business Impact Of AI Services With competition ramping up and businesses always thinking about what’s next, nothing seems to move quickly enough. There is always a pressing urgency to get things done and meet ever-more ambitious targets. Integrating AI into processes can be daunting, but... Read now