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77% of businesses in the UK are investing in advanced technologies like the cloud and AI – cloud vendors are rapidly integrating more AI services, including cloud-based AI chatbots. In our Managed Cloud Guide, we unpack what solutions are out there and how to assess what your organisation needs for immediate and future needs.

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Threat Insight & The Evolving CISO Role

Threat Insight & The Evolving CISO Role

Join Insights Today for Unlimited Content As part of Insights, you will unlock exclusive thought-leadership content delivered by industry-leading AI, Cyber Security and IT Leaders. Name(Required) First Name Last Name Email(Required) Company Name Job Title Job TitleCEOMember of Cyber Security...

Our Group CTO’s 2025 AI Predictions

Our Group CTO’s 2025 AI Predictions

Join Insights Today for Unlimited Content As part of Insights, you will unlock exclusive thought-leadership content delivered by industry-leading AI, Cyber Security and IT Leaders. Name(Required) First Name Last Name Email(Required) Company NameJob TitleJob TitleCEOMember of Cyber Security Management TeamMember...

The Identity shift podcast

The Identity Shift

Join Insights Today for Unlimited Content As part of Insights, you will unlock exclusive thought-leadership content delivered by industry-leading AI, Cyber Security and IT Leaders. Name(Required) First Name Last Name Email(Required) Company NameJob TitleJob TitleCEOMember of Cyber Security Management TeamMember...

Creating a step change in it experience

A Step Change in IT Experience

We believe it is time for radical change. We as an industry, and you as customers, have never seriously questioned the SLA and its role. Until now. Introducing Experience 360™ from Acora – a game-changing new service that sits above your traditional managed IT service and conventional SLAs.

Bringing your people's IT experience to life

Bringing the IT Experience to Life

As we explained in our first guide, there’s a growing awareness in our industry about the importance of the employee experience. Having looked at the ‘why’ of improving your people’s IT experience, this follow-up paper gets into the ‘how’, introducing new technology, metrics, people and thinking to create our Experience 360™ service.

Deploying the User Experience

Deploying The User Experience

In our previous guides, we’ve set out the background to creating a step change in your people’s IT experience. This third and final guide offers a glimpse into what living and working with h Experience 360™ looks like in practice, what differences you can expect to see from day one, and where the experience journey can take you over time.

Aligning security with business objectives

Cyber Security & Objectives Alignment

Acora's Head of Enterprise Security, Simon Crumplin and Head of Cyber Services, James Fernley, recently sat down with Citreno's Founder & CEO, Svetla Yankova, to explore what it really takes to build and manage a modern-day SOC.

Disruptive Technology - GenAI & Knowledge Work

The Future of Disruptive Tech

GenAI is the game-changer that’s not just knocking on the door—it’s kicking it wide open. As disruptive technologies step in to automate the repetitive, transform industries, redefine workflows, and offer massive advantages for companies that dare to embrace its potential, what does the future hold? Dive in and discover how this disruptive technology is reshaping the landscape of knowledge work.

A Chief AI Officer's Toolkit

What Is In Our Chief AI Officer’s Toolkit

Since OpenAI launched ChatGPT in 2022, a wave of AI startups has emerged, each offering tools that promise to simplify processes and boost productivity. But how effective is Generative AI really in the workplace? Our Chief AI Officer highlights the top tools that make a real difference in daily work, while also pointing out which ones are simply riding the AI trend without adding much value.

Harnessing Data & AI

Harnessing Data Engineering and AI

Data is transforming the way businesses operate, offering new avenues for growth. And the integration of data engineering and AI has become not just a competitive edge but a necessity. In this guide, we explore four customer projects where we’ve applied our expertise to drive innovation and deliver tangible business value.

IT Project Failures. A Guide to Successful Cyber Security and IT Projects & Why They Fail

Successful IT & Cyber Projects Guide

Cyber Security and IT projects often fail due to unclear objectives, unrealistic schedules, inadequate resources, poor project management, and stakeholder disengagement. With 75% of business and IT executives thinking their software projects will fail, we dissect why so many projects are at risk of failing and how to overcome these alarmingly high stats.

A Guide to Right-Sized Cyber Security

A Guide to Right-Sized Cyber Security

All too often, we see CISOs taking a ‘product-centric’ approach to cyber security. By that we mean identifying a need, then simply buying the most expensive, best-in-class solution – often precisely because it’s the latest-and-greatest. Except that’s not true. There is no one solution that suits everyone. Instead, we want to introduce and encourage a risk based, right-sizing approach to cyber security.

Managed SOC Guide - Acora Ltd

The Pivotal Role of a Managed SOC

70% of medium-sized businesses reported breaches or attempted cyber-attacks within the last 12 months. In the UK, the total annual cost of cybercrimes for businesses is £21 million. You can’t hide from those numbers, so how can a best-of-breed Managed SOC play a part in reducing them?

DORA compliance checklist - Be Dora Ready Guide Acora

Dora Compliance Checklist

Prepare for DORA compliance! The enforcement date for DORA regulation is fast approaching – January 17, 2025. Financial institutions across the EU must be prepared for the upcoming changes, using tools like a DORA compliance checklist, as the act seeks to improve the digital resilience of financial entities against cyber threats.

SLA vs XLA The Ultimate Guide

The Ultimate Guide to SLA’s & XLA’s

An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design.

Acora 2023 CIO Report

CIO Report 2023

As CIOs and IT and Security leaders’ roles rapidly become more diverse, evidence from our report expressed that cutting through the noise is a shared challenge for many professionals in the IT and Cyber space. Continuing to build on the priorities and shared challenges of the UK mid-market, explore our yearly report below.

keeping up with endpoint threats

Keeping up with endpoint threats

Ever-growing cyber threats are a concern for everyone. But for IT leaders, the pressure has been ramped up to a new level. Tackling this can feel overwhelming, but it doesn’t need to be. Let’s go back to basics and start with endpoint protection.

forward thinking with data insights

Forward Thinking with Data Insights

Implementing applications can be daunting, but it doesn’t have to be. Working with trusted partners to plan, deliver and maintain business solutions is the practical way forward. Evolve your decision making by using data intelligence.

Acora 2022 CIO Report

CIO Report 2022

Building on the success of the 2021 survey, we reached out to CIOs and other IT leaders in organisations across the UK to get a sense of the challenges they’re facing such as hybrid working, and how they see things developing over the coming months.

Acora 2021 CIO Report

CIO Report 2021

Building on the success of 2020’s inaugural survey and Covid-19 naturally shaping both our survey questions and the results, we’ve attempted to look beyond the pandemic at the longer-term changes that will affect the CIO role in the future.

10 Top Tips to M&A IT Integration Success

Successful M&A IT Integration

Most research indicates that only 50% of M&A deals actually result in an increase in overall shareholder value. Having assisted organisations with this challenge over the years, we’ve put together 10 top tips to highlight some of the key areas to consider in order to make any merger or acquisition IT project a success.

Service Desk Outsourcing

Service Desk Outsourcing

Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing.