Gated Content Successful IT & Cyber Projects Guide Cyber Security and IT projects often fail due to unclear objectives, unrealistic schedules, inadequate resources, poor project management, and stakeholder disengagement. With 75% of business and IT executives thinking their software projects will fail, we dissect why so many projects are at risk of failing and how to overcome these alarmingly high stats. Read now
Dora Compliance Checklist Prepare for DORA compliance! The enforcement date for DORA regulation is fast approaching – January 17, 2025. Financial institutions across the EU must be prepared for the upcoming changes, using tools like a DORA compliance checklist, as the act seeks to improve the digital resilience of financial entities against cyber threats. Read now
Gated Content Service Desk Outsourcing Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. In our outsourcing considerations, we’ve highlighted some of the key areas to consider when evaluating the option of service desk outsourcing. Read now
Gated Content The Pivotal Role of a Managed SOC 70% of medium-sized businesses reported breaches or attempted cyber-attacks within the last 12 months. In the UK, the total annual cost of cybercrimes for businesses is £21 million. You can’t hide from those numbers, so how can a best-of-breed Managed SOC play a part in reducing them? Read now
Gated Content A Guide to Right-Sized Cyber Security All too often, we see CISOs taking a ‘product-centric’ approach to cyber security. By that we mean identifying a need, then simply buying the most expensive, best-in-class solution – often precisely because it’s the latest-and-greatest. Except that’s not true. There is no one solution that suits everyone. Instead, we want to introduce and encourage a risk based, right-sizing approach to cyber security. Read now
Gated Content Deploying The User Experience In our previous guides, we’ve set out the background to creating a step change in your people’s IT experience. This third and final guide offers a glimpse into what living and working with h Experience 360™ looks like in practice, what differences you can expect to see from day one, and where the experience journey can take you over time. Read now
Gated Content A Guide to Managed Cloud Services 77% of businesses in the UK are investing in advanced technologies like the cloud and AI – cloud vendors are rapidly integrating more AI services, including cloud-based AI chatbots. In our Managed Cloud Guide, we unpack what solutions are out there and how to assess what your organisation needs for immediate and future needs. Read now
Gated Content Bringing the IT Experience to Life As we explained in our first guide, there’s a growing awareness in our industry about the importance of the employee experience. Having looked at the ‘why’ of improving your people’s IT experience, this follow-up paper gets into the ‘how’, introducing new technology, metrics, people and thinking to create our Experience 360™ service. Read now