• MDR Questions & Answers

    MDR Made Simple: Your Go-To Resource for MDR Service FAQs

    In an era where emerging cyber threats materialise, and the stakes for organisations are higher than ever, ensuring robust cyber security defences is non-negotiable. Yet, for many, navigating the complex landscape of cyber security can be daunting, especially with limited…

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  • How can you plug temporary gaps in your IT service desk?

    Back when lockdowns began, furloughs, even complete shutdowns, were widespread. Since then, many businesses have started getting back to their offices again. But not without challenges. While businesses may be ready to operate under Covid-precautionary measures, not all staff members…

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  • Acora acquires Cloud service provider Veber Ltd

    IT Managed Service provider Acora Ltd completed its financial year 2020 in October, reporting strong revenue growth, a 40% like for like increase in EBITDA, and with the news it has concluded its first acquisition since receiving investment from Palatine…

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  • Acora Partners with Clever Dynamics to Enhance its Business Central Implementations

    Acora announces its added Clever Dynamics apps into its Microsoft Dynamics 365 Business Central implementations. “With the many years of experience of working with Dynamics customers, The Clever Dynamics team provide apps that really work for the real world challenges…

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  • Digital Transformation – Post Lockdown

    The Covid-19 lockdown measures have changed the mindset of many businesses across the UK. Those that were hesitant before have now recognised the benefits, such as increased productivity. However, while some of the teething problems still remain about remote working…

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  • Top 5 Must-have Processes for ITSM

    Now more than ever, organisations are investing in IT Service Management to help them become more efficient and save money in these times of austerity. Here are the five service management process that every organisation should follow. In these times…

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  • Does your existing IT support provider deliver on these vital KPI’s?

    To assess how well your IT support provider is performing, transparency is essential. How effectively and efficiently are incidents being resolved? To what extent are user expectations being met? What areas are in need of improvement – and what form…

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  • Customer Experience Must be the Top Priority for IT Teams

    Technology leaders and their teams are usually more tangentially associated with delivering great customer experience (CX). Contributing, yes, but not necessarily taking a central role in driving the customer experience. The assumption is that marketing teams, led by the chief…

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  • Women in Tech: Forging your Own Path to Leadership

    Applications Operations Manager, Nikky Stunt, shares her unique route to IT leadership and offers up advice for women at their own career path crossroads. Here’s Nikky’s journey in her own words… What’s your current role at Acora? I really enjoy…

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  • How CIOs Can Harness their Growing Role to Drive Digital Transformation

    Senior technology leaders have always had an important role to play in steering their organisation. After all, technology is a core business competency. But the past five years witnessed a major transition in the role of the CIO, a transition…

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