A ticketing system is essentially your central hub for managing IT user support requests. It enables your team to capture IT needs from across your organisation, to assess their nature, to prioritise them, and to enable effective resolution of issues….

As one of the most prevalent types of malware, enterprises should be aware of ransomware. With a huge potential for damage, preventing your business from being a victim is the best way to ensure safety. What is ransomware? Ransomware is…