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Do you share our desire to be a game changer in the IT Managed Services industry and solve the mid market dilemma? If yes, then Acora needs you!
Over the past few years our business has expanded, both organically and through strategic acquisitions, and we are on a mission to continue recruiting ambitious and talented people to continue our growth adventure.
At Acora we strongly believe this is a great place to work. With dedicated support and development opportunities readily available, you can continue on your personal career path whilst being part of the bigger Acora growth journey.
Check out our latest job opportunities below, and let us know if one catches your eye. You can also reach out to our friendly recruitment team by emailing your CV to yourcareer@acora.com.
Location: Solihull
Key Responsibility: You will provide support to our customers, working across an array of different technologies and setups.
Employment Type: Full-Time | Location: Solihull | Key Responsibility: You will provide support to our customers, working across an array of different technologies and setups.
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You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills
Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements.
As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location.
For more information about this position, please email yourcareer@acora.com and include a copy of your CV
Location: London
Key Responsibility: Work closely with senior Sales & Marketing Leaders to develop and grow our business.
Employment Type: Full-Time | Location: London | Key Responsibility: Work closely with senior Sales & Marketing Leaders to develop and grow our business.
Join our team as a Business Development Executive (BDE) and take on a vital role in driving Acora’s growth. From day one, you’ll work closely with senior sales leaders to develop and grow our business, leveraging your expertise in sales, account management, business, IT, and technology. You’ll be equipped with industry-leading tools like Microsoft Dynamics and LinkedIn Sales Navigator to identify and secure high-level introductions within our target market. You’ll also be part of a formidable team that values empowerment, teamwork, and encouragement, with a culture that rewards high performers. In addition to a supportive environment, our commission scheme is designed to incentivise quality over quantity. You’ll earn rewards at each stage of the sales journey, from initial meetings to closed deals, ensuring that your hard work and dedication are recognised and rewarded.
Lead Generation & Prospecting Identify and research potential clients and business opportunities. Generate leads through various channels including cold calling, networking, and online research. Qualify leads to ensure they are a good fit for the company’s products/services.
Market Analysis & Strategy Conduct market research to identify trends and opportunities. Analyse competitors and their offerings. Develop strategies to differentiate the company in the marketplace.
Reporting & Documentation: Maintain accurate records of business development activities and client interactions. Prepare regular reports on sales activities, progress, and performance.
Client Relationship Management: Nurture prospects to becoming customers. Attend follow up meetings with prospects.
Location: Norwich
Key Responsibility: You will be supporting a positive and professional atmosphere by ensuring cleanliness standards are consistently met.
Employment Type: Part-Time | Location: Norwich | Key Responsibility: You will be supporting a positive and professional atmosphere by ensuring cleanliness standards are consistently met.
The Cleaner plays a key role in supporting a positive and professional atmosphere by ensuring cleanliness standards are consistently met. This position requires reliability, attention to detail, and the ability to work independently or as part of a team, often outside regular business hours.
You will be responsible for maintaining a clean, hygienic, and safe environment within assigned areas such as offices, restrooms, and communal spaces. This role involves routine cleaning duties including sweeping, mopping, dusting, and sanitising surfaces.
Key Responsibility: You will be responsible for the day to day management of customer accounts.
Employment Type: Full-Time | Location: Norwich | Key Responsibility: You will be responsible for the day to day management of customer accounts.
You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee the customer experience throughout the business.
Location: Malaysia - Kuala Lumpur
Key Responsibility: You will play a key role in ensuring the smooth operation of our infrastructure systems by providing timely event and incident management.
Employment Type: Full-Time | Location: Malaysia - Kuala Lumpur | Key Responsibility: You will play a key role in ensuring the smooth operation of our infrastructure systems by providing timely event and incident management.
Acora is seeking a skilled Analyst to join our dynamic team. The Infrastructure Analyst will play a pivotal role in ensuring the smooth operation of our infrastructure systems by providing timely event and incident management, triage, investigation, resolution, and proactive identification of improvement opportunities. Reporting to the Infrastructure Manager, the successful candidate will collaborate closely with various teams to maintain and enhance our infrastructure services.
Location: USA - North Carolina
Key Responsibility: You will play a key role in the delivery of exceptional customer service to the business and the customer.
Employment Type: Full-Time | Location: USA - North Carolina | Key Responsibility: You will play a key role in the delivery of exceptional customer service to the business and the customer.
As a member of the Response Team on the Service Desk, you will play a key role in the delivery of exceptional customer service to the business and the customer.
As a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service.
Key Responsibility: You will play a key role on new business, generating new logo leads from our target market.
Employment Type: Full-Time | Location: Norwich | Key Responsibility: You will play a key role on new business, generating new logo leads from our target market.
You will be primarily focused on new business, generating new logo leads from our target market, meeting and presenting to prospect clients and driving new client wins. This role is essential in promoting the company’s services and delivering exceptional customer experiences, as well as working closely with internal teams to ensure new clients are successfully on boarded.
The role will be instrumental role in prospecting and securing new business opportunities, working alongside our Business Development Manager to nurture client relationships, and generate a robust sales pipeline.
Additional responsibilities may include management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts and oversee the customer experience throughout the business.
Location: UK
Key Responsibilities: You will provide support to our customers, working across an array of different technologies and setups.
Employment Type: Full-Time (Remote) | Location: UK | Key Responsibilities: You will provide support to our customers, working across an array of different technologies and setups.
Key Responsibilities: You will provide support to one of our clients in the City of London working on a rota basis between 07:00 and 19:00 Monday to Friday.
Employment Type: Full-Time | Location: London | Key Responsibilities: You will provide support to one of our clients in the City of London working on a rota basis between 07:00 and 19:00 Monday to Friday.
You will provide support to one of our clients in the City of London working on a rota basis between 07:00 and 19:00 Monday to Friday, working across an array of different technologies and setups. Whether it’s over the phone, user walking up to you or through remote assistance, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Our client and Acora operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements.
Key Responsibilities: You will play a key role in the delivery of high-quality technical support for the business and the customer.
Employment Type: Full-Time | Location: London | Key Responsibilities: You will play a key role in the delivery of high-quality technical support for the business and the customer.
Key Responsibilities: You will oversee resource allocation, time tracking, and delivery operations across multiple departments.
Employment Type: Full-Time | Location: London | Key Responsibilities: You will oversee resource allocation, time tracking, and delivery operations across multiple departments.
We are looking for a highly organised and proactive Delivery Coordinator to oversee resource allocation, time tracking, and delivery operations across multiple departments. Acting as a central point between Delivery, Commercial, Finance, and HR, the role ensures efficient processes, accurate reporting, and smooth project execution. This position requires a detail-oriented individual with strong communication and coordination skills who can thrive in a fast-paced environment.
Norwich
You will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements.
Employment Type: Full-Time Norwich You will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements.
As 2nd Line Support Technician you will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each challenge with efficiency and professionalism. The position entails assisting colleagues within the department across a range of technologies and serving as the escalation point to assume responsibility for and resolving long-standing, more complex issues.
We challenge ourselves to raise our game each day as a business and as individuals. As our own harshest critics, we believe we can always find better ways of delivering the best service for our customers.
We never walk away from a job; never make excuses; never shirk responsibility. We always keep our promises. We regard our culture of personal responsibility as a huge asset – as it gives our customers the belief that we’ll always deliver.
We succeed when we communicate well across the business and build solid partnerships with our customers. Good communication, strong relationships and commitment creates a team that can deliver on its promises.
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Make sure you are up to scratch with our core IT support offerings, ranging from project work to best-in-class Managed Services. Which area do you see yourself fitting into? If you are still unsure, browse our services to remove the fog.
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Acora is thrilled to announce that for the third year running, we have received the Best Companies ‘One to Watch’ Accreditation. With a philosophy of striving to be the best we can be, as a business we challenge ourselves to raise our game each day, and by being a great place to work we can in turn deliver the best services and experiences for our Managed IT and Cyber customers.