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OUT IN THE OPEN… Organisations are flooded with more data points than ever before. For CIOs, the constant challenge is collecting, collating and interpreting it, in order to make something relevant, useful and actionable. And it’s not just the sheer…
As a managed services provider, we know all too well that outsourcing is traditionally seen as a cost-cutting exercise. It’s a view that’s changing fast as companies seek partnerships to improve their access to talent, increase agility, and optimise the…
Do you have a bad egg in your service desk team? Negativity is contagious. Having one team member consistently under-perform can have disastrous effects on everyone’s performance. In recent COVID times with Service Desk teams working remotely and often in…
We are delighted to announce the acquisition of Westgate IT, the South West’s premier IT Managed Services provider. The acquisition further increases Group revenues towards £40m and gives Acora direct access into the Bristol and Cardiff metropolitan areas, as well…
We could all be forgiven for looking back on the past year and saying, ‘this isn’t what I signed up for’. As IT leaders, we’ve faced the unique situation of going, almost literally overnight, from operating as single locations with…
Almost every Microsoft customer has started shifting to subscription-based Microsoft 365 (M365) services. These are part of the growing ‘evergreen’ Microsoft ecosystem, where individuals and organisations pay a monthly fee for use-rights to a product, rather than buying a perpetual…
In my previous post, I highlighted some of the considerations and challenges for IT teams as people return to the office. This time, I want to focus on the specific issues of security and compliance. Flexible Working During the pandemic, you…
Focus: Reshaping IT Services and looking for advantages As a CIO you face a whole set of new challenges as people start to return to the workplace. In particular, you’re going to be dealing with ‘hybrid’ working models – some…
As mentioned in our article on Wednesday, Windows… 11?, Microsoft held a Livestream event yesterday evening which announced the release of Windows 11. The feed on Microsoft’s website appeared to become overwhelmed just minutes into the event, I was completely cut…