• Dealing with uncertainty: the importance of human experience

    As a managed services provider, we know all too well that outsourcing is traditionally seen as a cost-cutting exercise. It’s a view that’s changing fast as companies seek partnerships to improve their access to talent, increase agility, and optimise the…

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  • End-User Support: How to Tackle the Bad Egg

    Do you have a bad egg in your service desk team? Negativity is contagious. Having one team member consistently under-perform can have disastrous effects on everyone’s performance. In recent COVID times with Service Desk teams working remotely and often in…

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  • Acora Heads West – with Latest Acquisition

    We are delighted to announce the acquisition of Westgate IT, the South West’s premier IT Managed Services provider. The acquisition further increases Group revenues towards £40m and gives Acora direct access into the Bristol and Cardiff metropolitan areas, as well…

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  • Staying Connected as Leaders

    We could all be forgiven for looking back on the past year and saying, ‘this isn’t what I signed up for’. As IT leaders, we’ve faced the unique situation of going, almost literally overnight, from operating as single locations with…

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  • Making the Most of Microsoft 365 Licensing

    Almost every Microsoft customer has started shifting to subscription-based Microsoft 365 (M365) services. These are part of the growing ‘evergreen’ Microsoft ecosystem, where individuals and organisations pay a monthly fee for use-rights to a product, rather than buying a perpetual…

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  • Yep, it’s Windows 11!

    As mentioned in our article on Wednesday, Windows… 11?, Microsoft held a Livestream event yesterday evening which announced the release of Windows 11. The feed on Microsoft’s website appeared to become overwhelmed just minutes into the event, I was completely cut…

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  • Cloud Utopia: From Vision to Reality

    Part 2 In our [previous] post, we presented Cloud Utopia as vision and destination. Now, let’s look at some of the practicalities of getting there, and what IT leaders can do to make the journey smoother and quicker for all…

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  • Welcome to Acora – Welcome to Tudor Street

    Acora invests in a new city office, supporting continued business growth. Acora is thrilled to announce we have opened the doors to our new City office this month. You can find us at 22 Tudor Street, just 5 minutes’ walk…

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  • Cloud Utopia: Real Potential

    Part 1 Picture a world in which you have no servers or other permanent IT infrastructure on your business premises. A purely subscription-based world, where all you need to think about are your data and processes. Upgrades, availability and scalability…

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