Bringing the IT Experience to Life As we explained in our first guide, there’s a growing awareness in our industry about the importance of the employee experience. Having looked at the ‘why’ of improving your people’s IT experience, this follow-up paper gets into the ‘how’, introducing new technology, metrics, people and thinking to create our Experience 360™ service. Explore Service
CIO Report 2022 Building on the success of the 2021 survey, we reached out to CIOs and other IT leaders in organisations across the UK to get a sense of the challenges they’re facing such as hybrid working, and how they see things developing over the coming months. Explore Service
CIO Report 2023 As CIOs and IT and Security leaders’ roles rapidly become more diverse, evidence from our report expressed that cutting through the noise is a shared challenge for many professionals in the IT and Cyber space. Continuing to build on the priorities and shared challenges of the UK mid-market, explore our yearly report below. Explore Service
Deploying The User Experience In our previous guides, we’ve set out the background to creating a step change in your people’s IT experience. This third and final guide offers a glimpse into what living and working with h Experience 360™ looks like in practice, what differences you can expect to see from day one, and where the experience journey can take you over time. Explore Service
The Ultimate Guide to SLA’s & XLA’s An Experience Led Approach is one of the IT industry’s hottest topics – and one we’ve been talking about here at Acora for longer than most. In this guide, we’ve set out some of the background to the XLA, how it differs from and adds to SLA metrics and adoption dimensions of our own Experience Led Approach™, built in by design. Explore Service
Featured Professional Services From business critical projects and complex engineering, to service desk operations and data analytics we can deliver the help you need, when you need it. Explore Service
New Flex Desk As part of our IT Staff Augmentation Services, Acora's Flex Desk directly tackles staff attrition, spikes in project demands, unresolved tickets or a lack of specialist skills by giving you additional support directly. Explore Service
Updated IT Staff Augmentation Services As a complete end-to-end service, our IT Staff Augmentation Services flexibly complement and reskill your own resource, giving you the facility to get through strategic IT plans without comprising day to day tasks. Explore Service
Updated Azure Migration Services Acora's expert teams deliver a full suite of services for seamless Microsoft Azure migration, covering all phases from assessment to testing, guaranteeing minimal downtime and peak performance. Explore Service
New Microsoft 365 Platform Review Service A proactive approach that identifies additional value from your Microsoft 365 Platform aligned to your desired business objectives, focused on increasing security posture and decreasing business risk. Explore Service
IT Project services Project services are a core capability within Acora. We implement projects to the highest quality and governance standards, closely coupled with our support and managed services. Explore Service
Cloud services Moving to the cloud is a commercial, technical and strategic decision, and cloud choice and adoption is not always straightforward. Explore Service