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Do you share our desire to be a game changer in the IT Managed Services industry and solve the mid market dilemma? If yes, then Acora needs you!
Over the past few years our business has expanded, both organically and through strategic acquisitions, and we are on a mission to continue recruiting ambitious and talented people to continue our growth adventure.
At Acora we strongly believe this is a great place to work. With dedicated support and development opportunities readily available, you can continue on your personal career path whilst being part of the bigger Acora growth journey.
Check out our latest job opportunities below, and let us know if one catches your eye. You can also reach out to our friendly recruitment team by emailing your CV to yourcareer@acora.com.
Location: Remote (UK)
Key Responsibilities: Own and drive the technical delivery programme for a major enterprise customers.
Employment Type: Full-Time | Location: Remote (UK) | Key Responsibilities: Own and drive the technical delivery programme for a major enterprise customers.
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As Principal Delivery Lead, you will own and drive the technical delivery programme for a major enterprise customers, providing architectural leadership, mentoring engineering teams, and ensuring successful business outcomes.
This role combines strategic leadership with hands-on technical depth, working closely with customer stakeholders, engineering teams, and Microsoft account representatives to shape platform evolution and technical strategy. The ideal candidate has strong expertise in Azure, distributed data platforms, and modern software architecture, alongside the communication and leadership skills to influence and advise at C-level.
Architecture & Engineering Leadership • Lead the design and delivery of complex cloud and data solutions on Azure • Produce and assure both high-level and low-level architecture designs • Define standards, patterns, and best practices across engineering teams • Provide technical oversight across multiple concurrent workstreams • Ensure solutions meet requirements for scalability, performance, and security
Technical Mentoring & Capability Development • Mentor and coach engineering teams on modern engineering practices • Support upskilling in areas such as data engineering, DevOps, and automation • Champion continuous improvement and engineering excellence
Customer Engagement & Advisory • Act as a trusted technical advisor to CTO-level stakeholders • Lead technical workshops, discovery sessions, and design forums • Communicate complex technical concepts clearly to technical and non-technical audiences • Build strong relationships with customer leadership and engineering teams • Attend on-site client meetings and collaborative sessions as required
Microsoft Engagement & Strategic Alignment • Collaborate with Microsoft account teams on product alignment and roadmap planning • Stay informed on platform evolution to influence customer adoption strategies • Identify opportunities for joint innovation and capability uplift
Commercial & Operational Support • Contribute to statements of work, proposals, estimates, and roadmaps • Help identify technical risks and define mitigation strategies • Support governance, reporting, and stakeholder alignment activities
Software & Data • C#: Deep expertise in .NET development and building high-performance applications. • SQL: Strong database design, advanced query writing, and performance tuning skills. • Apache Spark: Hands-on experience developing and optimizing distributed data-processing pipelines. • PySpark: Proven ability to deliver production-grade Spark workloads in PySpark; Scala familiarity beneficial. KQL: Solid experience writing effective Kusto queries for analytics and monitoring.
Cloud & Architecture • Azure networking and Entra ID • Event-driven architectures: Event Grid, Event Hub, Service Bus • Real-time data platforms (Stream Analytics, Azure Data Explorer) • Design of Landing Zones and Enterprise Data Mesh architectures • Azure Databricks (5+ years) • Azure Fabric / Synapse (3+ years)
Data Governance • Experience with Microsoft Purview and governance frameworks
Delivery & Leadership • Experience leading technical workshops and architecture forums • Strong technical presentation skills (PowerPoint) • Proven experience working in enterprise-scale environments • Comfort working across organisational boundaries
• Strong communicator with the ability to influence at all levels • High degree of ownership and accountability for technical outcomes • Collaborative, pragmatic, and customer-focused mindset • Ability to balance strategic leadership with hands-on delivery • Passion for modern engineering practices and capability development
For more information about this position, please email yourcareer@acora.com and include a copy of your CV
Location: Cape Town (South Africa)
Key Responsibilities: Triage, investigate and resolve escalated incidents while driving continuous improvement across customer infrastructure services.
Employment Type: Full-Time | Location: Cape Town (South Africa) | Key Responsibilities: Triage, investigate and resolve escalated incidents while driving continuous improvement across customer infrastructure services.
The Infrastructure Analyst will play a pivotal role in ensuring the smooth operation of our infrastructure systems by providing timely event and incident management, triage, investigation, resolution, and proactive identification of improvement opportunities.
Reporting to the Infrastructure Manager, the successful candidate will collaborate closely with various teams to maintain and enhance our infrastructure services.
Location: Norwich
Key Responsibilities: Lead solution design across cloud, infrastructure modernisation, and digital transformation for Acora One.
Employment Type: Full-Time | Location: Norwich | Key Responsibilities: Lead solution design across cloud, infrastructure modernisation, and digital transformation for Acora One.
At Acora One, you’ll design and deliver smart, scalable IT solutions that help SME clients work better, faster, and more securely. Acting as a trusted advisor, you’ll turn business challenges into future-proof technology solutions that drive real impact.
You’ll lead solution design across cloud, infrastructure modernisation, and digital transformation, working closely with clients, account managers, and delivery teams from pre-sales through to implementation. You’ll support proposals and demos, guide engineering teams during delivery, and ensure solutions are practical, robust, and aligned to client goals.
Beyond delivery, you’ll build strong, lasting client relationships—spotting new opportunities, adapting to evolving needs, and helping clients get maximum value from their technology investment.
You’ll also play a key role in shaping our services, sharing knowledge, and staying ahead of emerging technologies to keep Acora One at the forefront of managed services.
• Collaborate with SME clients to understand their business objectives, IT requirements, and challenges • Conduct in-depth consultations and needs assessments with clients to gather requirements and understand pain points • Develop customised IT solutions that align with client goals and leverage the latest technologies and best practices • Support pre-sales activities, including solution demonstrations, proposal development, and client presentations • Define project scope, timelines, and resource requirements for solution implementations • Provide technical leadership and guidance to internal teams throughout the presales development lifecycle • Foster ongoing client engagement and satisfaction through regular meetings and check-ins • Act as a trusted advisor to clients, building strong relationships and foster collaboration Identify opportunities for additional services or enhancements based on client feedback and evolving needs • Stay abreast of emerging technologies, industry trends, and best practices related to IT infrastructure, cloud computing, cybersecurity, and digital transformation • Contribute to the development of standardised methodologies, best practices, and service offerings • Contribute to internal initiatives aimed at continuous improvement and knowledge sharing Provide technical coaching and support to sales team members
• Proven experience working within an internal or outsourced IT department • Excellent knowledge of current Microsoft Server Operating Systems • Excellent knowledge of Microsoft 365 products • Good knowledge of networking technologies • Good knowledge of IP-based networks and VLANs • Good knowledge of Hybrid Cloud design & implementations • Working knowledge of AI platforms and the implementation there of • Strong communication Skills • Customer Service skills • Commercial awareness and judgement • Strategic Planning/Planning skills
Energy, Drive & Initiative • Strong time management skills • Creativity and good use of initiative • Excellent problem-solving skills • Good team player
Within this role, you may be required to: • Possibly travel and have overnight stays to meet customers meeting timings or other work • Attend trade shows and exhibitions Study for and pass product- or vendor-specific exams • Travel to customer sites and drive the company vehicles • Complete additional hours on an ad-hoc basis to cover any project work that cannot be carried out during the clients working hours (which could include weekend work)
Location: Solihull
Key Responsibilities: Leading and overseeing the delivery of high-quality, compliant and efficient HR services across the employee lifecycle and ensuring that core HR processes run smoothly and consistently to support business goals.
Employment Type: Full-Time, Contracted | Location: Solihull | Key Responsibilities: Leading and overseeing the delivery of high-quality, compliant and efficient HR services across the employee lifecycle and ensuring that core HR processes run smoothly and consistently to support business goals.
The HR Operations Manager is responsible for overseeing the day-to-day operations of HR Operations Shared Services, enhancing service delivery and maintaining compliance standards. This role is responsible for leading and overseeing the delivery of high-quality, compliant and efficient HR services across the employee lifecycle and ensures that core HR processes including onboarding, payroll, systems, HR data, policy governance, benefits administration and employee records run smoothly and consistently to support business goals.
Acting as a key link between People, Finance, Managers and external stakeholders, the HR Operations Manager drives continuous improvement, automation and standardisation of HR operations to enhance employee experience and operational efficiency. They provide expert guidance on HR policy, compliance and risk management, while ensuring accurate workforce data and insights support strategic decision-making. The role also manages and develops the HR Operations team, fostering a culture of service excellence, ownership and collaboration.
• Oversee HR operations throughout the employee lifecycle such as onboarding and offboarding, payroll administration and employee data management • Act as first point of contact to provide advice and solutions to managers on employee relations matters including, contractual terms and conditions, sickness absence, policies and processes, employee communications and consultation • Oversee HRIS usage, ensuring data integrity, confidentiality, and alignment with internal and external requirements (employment legislation, GDPR, ISO) • Line management of HR support function fostering a culture of high performance and collaboration • Maintain compliance with HMRC SMS visa portal and ownership of the company portal • Conduct regular audits and reviews to maintain the integrity of HR processes and data privacy standards • Identify opportunities to enhance service delivery through automation, technology upgrades, and process redesign • Develop service delivery metrics and employee feedback to improve shared services functions • Build strong relationships with regional HR teams, payroll, finance, and other cross-functional teams to ensure seamless service delivery • Act as the main point of contact for escalated HR service issues, resolving challenges in a timely and effective manner • Regularly communicate and collaborate with key stakeholders to align shared services. • Leverage data to provide insights to senior leadership and recommend strategic initiatives to enhance HR service delivery • Manage third party providers to ensure cost effective services are provided against service level agreements including (Experian, Sage, Employer of Records for employees overseas) • Lead TUPE, Redundancy and Restructure programmes in the context of HR Operations • Support People & Culture projects outside of initial remit to enhance culture, engagement and L&D to drive the overall people agenda. Including Learning & Development delivery, Workplace Strategy and Culture Programmes • Act as dedicated HR Advisor for Flexible Support and Acora One; driving the people & culture agenda, acting as first line support for all HR matters, supporting recruitment, ER cases, TUPE, redundancy and restructures and business partnering management teams sharing HR insight and data to drive people decisions • Collaborate with Overseas HR Managers to ensure we’re working in partnership and developing consistent approaches to the operations function and aligning processes and procedures • Cross train on Overseas People Operations to cover in periods of high workload and annual leave
• Strong track record in HR operations, HR shared services, or HR service delivery roles • Excellent understanding of UK employment law, HR compliance and data protection (GDPR) • Experience managing HR systems (e.g. HRIS Sage HR),and accurate HR data maintenance • Proven ability to improve processes and introduce technology-driven efficiencies • Effective stakeholder management skills, with confidence working with senior leaders • Developing and delivering effective training for leaders and employees • Experience managing and developing team members to drive collective performance
• High attention to detail, strong organisation skills and ability to manage competing priorities • Clear and professional communication skills, with a customer-focused approach. • Ideally CIPD qualified (Level 5 or above) or equivalent relevant experienc • Line management experience desirable
Key Responsibilities: Drive customer-focused marketing, strengthen our presence in local communities, and work closely with our sales teams to ensure marketing directly supports retention, cross-sell, and account growth.
Employment Type: Full-Time | Location: Norwich | Key Responsibilities: Drive customer-focused marketing, strengthen our presence in local communities, and work closely with our sales teams to ensure marketing directly supports retention, cross-sell, and account growth.
As Marketing Marketing you’ll take the lead in devising and executing our marketing plan, from digital campaigns and website management to events, social, content creation, and partner marketing with vendors such as Microsoft and cyber security providers. Working closely with the wider Marketing team at Acora Group, you will have the opportunity to collaborate on a regular basis, share insights and continue to develop a growing function within both arms of the business.
This is a hands-on strategic role where you’ll drive customer-focused marketing, strengthen our presence in local communities, and work closely with our sales teams to ensure marketing directly supports retention, cross-sell, and account growth.
• Work closely with the Head of Sales and Marketing to create, refine, and deliver the marketing strategy aligned to customer needs, account growth priorities, and service-line objectives • Lead the planning of integrated marketing campaigns that support customer retention, cross-sell, and service adoption across the full-stack of services and products • Partner with sales teams to ensure campaigns are actionable, targeted, and supported with the right content, messaging, and follow-up frameworks • Act as the link between marketing, sales, and technical teams to ensure consistent storytelling and value-driven propositions • Develop customer-led content and campaigns that deepen engagement, reinforce value, and highlight the impact of our services • Enhance communication across the customer lifecycle including onboarding, service updates, monthly sales and marketing updates, product launches, and renewal communications • Build feedback loops to understand customer needs and influence future marketing topics, messaging, and product positioning • Plan and execute multi-channel campaigns including digital, email, social, events, local community partnerships, and customer communications • Support and lead local engagement activities, including business networks, chamber events, community sponsorships, and brand visibility initiatives across the UK, with a focus on the Norwich/Norfolk & Solihull/West Midlands regions • Coordinate customer roundtables, webinars, technical Q&A sessions, and thought-leadership events • Manage and optimise vendor MDF/funding, ensuring campaigns meet criteria, maximise ROI, and align with partner priorities (e.g., Microsoft, cyber vendors) • Create co-branded assets, joint events, and partner-ready campaigns that support solution adoption and reinforce our status as a trusted provider • Track MDF spend, reporting, and approvals to secure ongoing vendor support • Create targeted content such as case studies, service updates, thought leadership, and customer success stories • Ensure marketing assets and messaging are consistent, current, and aligned with strategy • Monitor performance metrics, delivering insight-driven recommendations to improve effectiveness of campaigns and customer engagement • Support CRM, marketing automation, and segmentation to enhance campaign delivery, the sales lifecycle flow and customer journeys
• Experience in B2B marketing, ideally MSP, IT services, or tech-led environments • Demonstrated ability to lead or influence marketing strategy while remaining hands-on in delivery • Strong understanding of customer marketing, lifecycle communication, and service-led propositions • Norwich based, and willingness to travel to London when required • Experience working closely with sales teams to build integrated campaigns and enablement • Familiarity with vendor marketing programs and MDF processes • Excellent copywriting and messaging skills • Proactive, organised, and confident in owning end-to-end projects
• Ability to understand Acora One’s range of services and products available to customers • Great people skills, communicating clearly and effectively with internal and external team members • A can-do and proactive attitude, with a willingness to learn
Location: London
Key Responsibilities: You will collaborate closely with clients to understand their business needs and demonstrate how our solutions can deliver value.
Employment Type: Full-Time | Location: London | Key Responsibilities: You will collaborate closely with clients to understand their business needs and demonstrate how our solutions can deliver value.
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As Pre-Sales Consultant you will collaborate closely with clients to understand their business needs and demonstrate how our solutions can deliver value. You will provide expert guidance, create tailored solution presentations, and articulate technical and business benefits in a clear and compelling way, staying current on industry best practices and emerging technologies to ensure our solutions remain competitive and innovative and are technically viable and align with the customer’s commercial objectives.
Location: Southampton
Key Responsibilities: You will play a key role in the delivery of high-quality technical support for the business.
Employment Type: Full-Time | Location: Southampton | Key Responsibilities: You will play a key role in the delivery of high-quality technical support for the business.
As a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service.
Location: Remote - UK
Key Responsibilities: You will design, develop, and optimize detection and response content to enhance the organisation’s security.
Employment Type: Full-Time | Location: Remote - UK | Key Responsibilities: You will design, develop, and optimize detection and response content to enhance the organisation’s security.
We are seeking a Cyber Operations Content Development Engineer with deep expertise in Security Information and Event Management (SIEM) and Security Orchestration, Automation and Response (SOAR) technologies. In this role, you will design, develop, and optimize detection and response content to enhance the organisation’s security monitoring and incident response capabilities.
You will work closely with threat detection engineers, SOC analysts, threat hunters, and incident responders to ensure that our detection and response content is effective, scalable, and aligned with current and emerging threats.
We challenge ourselves to raise our game each day as a business and as individuals. As our own harshest critics, we believe we can always find better ways of delivering the best service for our customers.
We never walk away from a job; never make excuses; never shirk responsibility. We always keep our promises. We regard our culture of personal responsibility as a huge asset – as it gives our customers the belief that we’ll always deliver.
We succeed when we communicate well across the business and build solid partnerships with our customers. Good communication, strong relationships and commitment creates a team that can deliver on its promises.
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Acora is thrilled to announce that for the third year running, we have received the Best Companies ‘One to Watch’ Accreditation. With a philosophy of striving to be the best we can be, as a business we challenge ourselves to raise our game each day, and by being a great place to work we can in turn deliver the best services and experiences for our Managed IT and Cyber customers.