A sudden increase in service desk tickets, staff churn, and absences often result in lower resolution rates, and it won’t take long for your end-users to start complaining. Add in management distractions and the difficulty in recruiting the right skills, and suddenly, you’ve got a real problem on your hands.
Keeping up with end-user demands can be difficult, especially when you’re temporarily under-resourced.
That’s where we can help.
Acora’s flexible, remote service provides dedicated IT support professionals on an ad-hoc basis. We’ll happily use your tools and quickly learn about your business so they can jump in and lend a helping hand. We’ll manage the transition and the resource, lightening the load for you and your internal team – quickly, easily and on a temporary basis.
Find out more from us in the video below.