IT leaders, in order to deliver business transformation and a future ready IT platform, need a fab squad around them – a ‘dream team’ of IT specialists to implement plans effectively.

Building a fab squad depends on your business priorities, and are typically be made up of:

  1. Internal employees
  2. Contractors
  3. Managed service providers

Making the right sourcing decisions is a critical part of planning for your future ready IT platform.

Delivering value to the business means deciding what you want to be good at internally, then leaving the rest to a KPI based managed service provider or contractors.

So, how do you decide what to do internally? Ask yourself the following questions to help guide the way forward:

  1. Does it bring real value to the business?
  2. Does it support delivery of our digital transformation on time?
  3. How do you get the most flexible solution?
  4. Can a third party deliver to me the outcome to a defined SLA and a fixed price?

Over and above those questions, perhaps the key one is:

If I need to grow by 50% in 18 months’ time, should the expansion of an activity internally be my focus?

Working with an IT support partner lets you focus on what you want to be good at, by taking away the routine IT that takes up most of your time and helps you get where you need to be, quickly. We can also help you plan, implement & manage transformation projects.


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