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It may seem strange to say up front, but we think that having a singular objective of reducing costs when engaging a managed service provider is a mistake. An internal full-time IT support resource will cost in the region of…
A couple of years ago Gartner was talking a lot about cost optimised IT, they even shared a “Top 10” list of cost optimisation ideas including: Create a shared-service organisation, for some or all IT services. Centralise, consolidate, modernise, integrate…
Not new terms, but worth considering for a moment. If operational IT is managing the day-to-day (keeping things running), then strategic IT is the time you spend looking to the future, adding business value, digitally transforming and supporting business growth….
Event: Sophos Discover 2019 Sophos provides an award-winning endpoint protection service with artificial intelligence and EDR. Giving its customers expert protection against malware, exploits and ransomware. At their partner event in Manchester the message I got from them was all…
Is your IT managed service contract coming to an end? Is your current supplier meeting your expectations? Do any of these red flags sound familiar? SLAs not being met Not getting value for money Inadequate innovation Inability to scale Can’t…
Parking what the compelling event may be, when businesses contact us it is usually from one of three directions: It is from an IT leader who has identified the need for change and is clear on what the potential solution…
If you’re considering changing your IT partner, there’s usually a good reason why. Maybe they’re no longer meeting your agreed service levels, or perhaps you’ve simply outgrown them. We’ve put together a classic and light-hearted top ten list, detailing the…
For the last year, Eric has been the Head of Finance for a mid-market company based in the Midlands. He regards his fastidious and highly organised nature as reasons for his success and hasn’t yet had a challenge he couldn’t…
It seems to us that the IT leaders core dilemma is that 80% of their resource and time is spent keeping the lights on, and only the remaining 20% delivers company transformation. Today, 20% isn’t enough, and it’s often swallowed…