• CIO report

    The Acora CIO Report 2021

    We’re delighted to present our second annual CIO report. Building on the success of last year’s inaugural survey, we’ve expanded its scope: more than just a summary of our findings, we’ve given a broader sense of the technical, commercial and…

    Read more
  • The Ultimate Guide to improving your IT Service Desk performance

    “We could do so much better”. From our experience, if this is how you perceive your IT Service Desk, then you are not alone. So, the purpose of this guide is simple: to help you unpack that dissatisfaction; to pinpoint…

    Read more
  • The Definitive Guide to Managed Services

    Unsure as to whether IT managed services is right for your business? This guide will help with your decision making process. Covering everything from explaining what managed services are, to calculating RoI and outlining top tips for selecting the right…

    Read more
  • 5 Steps to Successfully Transforming End User Support

    IT has become the accelerant of modern businesses. Companies are investing more in their technology and so require wider reaching IT support. The Service Desk is becoming the backbone of organisations, as it not only serves to support growth, but…

    Read more
  • integration

    10 Top Tips to M&A IT Integration Success

    It’s an alarming fact that a large proportion of M&A activity fails to deliver the potential business value anticipated. In fact, most research indicates that only 50% of these deals actually result in an increase in overall shareholder value. The…

    Read more
  • Ferrari

    The IT Leaders Guide to High Performance End User Support

    With emerging tech like mobile, chat, cloud and more, service desks have never been under more pressure. Pete Canavan shares his top tips from his 20+ years of delivering end user IT support. How well you support your users impacts…

    Read more
  • Service Desk Outsourcing – what to consider

    Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. For mid-sized businesses, outsourcing can bring levels of expertise, service and availability that would be…

    Read more
  • The 2020 Acora CIO Survey

    Welcome to the first ever Acora CIO survey! In the first half of 2020 Acora and the publisher of CIO magazine, International Data Group (IDG), surveyed IT decision-makers in large organisations across the UK. We wanted to understand what the key…

    Read more
  • coastal

    Thinking of switching providers?

    Acora’s Sales & Marketing Director, Matt Wood, talks about switching IT support partners . He explains the common reasons why people move and how we help them make the transition.

    Read more