Our new Acora ad campaign – the biggest and most ambitious we’ve ever run – went live in the autumn of 2021. As it reaches its midpoint, our Sales & Marketing Director MATT WOOD explains how it came about, its…
Read moreAs CIOs, we have a general sense of how people feel about IT. Some of this knowledge comes from formal measures like CSAT but we’re also plugged into anecdotal feedback when considering user experience. While it’s useful to know that…
Read moreLet’s face it, personal relationships have their ups and downs. It’s just the same with a business relationship. There are lots of reasons why an outsourcing partnership can break up…
Read moreA recent survey of over 500 IT professionals, carried out by INAP, revealed that IT professionals have a strong desire to see their roles and responsibilities change. The report found that they want to move away from infrastructure upkeep and…
Read moreThe IT manager’s role has changed in recent years. IT is no longer confined to a supporting role, instead of becoming a strategic priority – particularly as digital transformation projects become the norm. Unsurprisingly, the IT manager’s requirements are changing…
Read moreDownload free ebook – the definitive guide to IT managed services In an IT landscape dominated by cloud computing, digital transformation and cyber security, more and more organisations are adopting managed services and using their chosen provider for additional support…
Read moreThere are several contributing factors as to why outsourcing relationships can fail. Below are a few areas for consideration. The IT service provider has outgrown their customer Greater exposure to risk can be experienced due to lack of service provider…
Read moreBeing responsible for IT is sometimes a thankless job, but in truth, no company can thrive without technology. IT professionals are being pushed into the limelight, with innovative technology offering a competitive edge and businesses efficiencies that are too good…
Read moreIf you are looking for an IT support provider you may find yourself in conversations with a handful, unless you have been given a recommendation from a trusted source. Regardless, asking the right questions during the selection process, to determine…
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