News room

We are delighted to confirm our acquisition of M9 Limited – a thriving and forward-looking IT services provider with over 40 staff, and nearly 100 long-term contracted customers. Based in London, M9 also has an established offshore team in Kuala…

As CIOs, we have a general sense of how people feel about IT. Some of this knowledge comes from formal measures like CSAT but we’re also plugged into anecdotal feedback when considering user experience. While it’s useful to know that…

You could be forgiven for missing Windows 365, even if you pay attention to the IT news. Partly, I suppose, because Microsoft chose to release it during the summer holidays! And really, it’s a pretty simple concept: a PC-per-individual, in…

As the old saying goes: the bigger they are, the harder they fall. By almost any metric, there are few things in the world today on the scale of Facebook. On 4th October 2021, we watched the drama unfold as…

We’re all familiar with The CIO Dilemma: ensuing zero IT problems day-to-day, while delivering the transformational change the business’s digital ambitions demand – simultaneously, with the same resources. The CIO Dilemma has been with us for at least a decade,…

In today’s IT market, there is a very simple calculus: get big; get niche – or get out. At Acora, we have chosen the second option, focusing on clients either with a high enterprise value relative to their physical corporate…

Getting your Knowledge Management System up to scratch might feel daunting, but once you have the process underway, your time investment will be repaid tenfold. Read my tips for Knowledge Management success to get back on track today. Knowledge Management…

In IT terms, the concept of Big Data has been around for a very long time. But when it was first coined in the ancient past (around 2005) no one had any real idea of just how much raw data…

Whatever our sector or profession, we all have (or should have) ways to gauge how well we’re meeting our customers’ and clients’ needs and expectations. We often gather this feedback by informal, ad hoc means, but many of us also…