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Home News room Can you select a new infrastructure service provider in 90 minutes…?
Acora is a UK based, award-winning IT services and technology company with over 25 years’ experience. We provide a range of IT support and Microsoft-centric business software and cloud solutions to help mid-market organisations modernise their IT so they can compete and win in the digital economy. More than 200 clients trust us to take responsibility for part, or all of their IT from solution design to support.
A recent publication by Gartner focuses on the challenges global companies face when selecting an infrastructure service provider. They describe them as the following:
When faced with these challenges, Gartner recommends the following:
Gartner highlights that enterprises need speed and low risk when selecting providers and negotiating services contracts. Rather than taking 90 days, they need to be able to shortlist in 90 minutes and Gartner has a toolset to support making decisions more quickly. As mentioned, Gartner is talking about the challenges global companies face. However, there are some transferable points when we consider the challenges from the mid-market’s perspective. These are:
When looking at the options available, we would recommend working with a service provider that can deliver a solution that can flexibly and speedily respond to your necessarily changing requirements. One that has experience, case studies, reference sites, broad technical coverage and ability to demonstrate an understanding of business objectives and delivery of an IT platform that can help a business transform and solve business challenges. You don’t need to specify what your world will be like in three years’ time in a fully scoped RFI/RFP, you need to find a service provider who can help you get their iteratively with the ability to understand your business and help you define what you need. Getting to a shortlist in 90 minutes seems a tough ask but having a small number of open conversations with potential providers, early on in your decision making when you haven’t yet defined a specification, may be a sensible investment of time. How to Select Your Global IT Infrastructure Service Provider in 90 Minutes Instead of 90 Days
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